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Firefox crashes

  • 2 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від coinchad

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We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

I get this window even in safe mode, on my account and a guest account.

I have no idea how to correct it.

We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. I get this window even in safe mode, on my account and a guest account. I have no idea how to correct it.

Усі відповіді (2)

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

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I was able to fix it by uninstalling and then re-installing Firefox. I'm still not sure what corrupted it though.