Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

My add-on toolbar buttons keep disappearing when closing and re-opening Firefox...toolbar grey-space area is there but buttons are not. How do i get them back and make sure they remain in place?

  • 3 відповіді
  • 15 мають цю проблему
  • 14 переглядів
  • Остання відповідь від ccat11

more options

Installed Add-on, 3rd party toolbar (2 toolbar add-ons) disappears after Firefox browser is closed and re-opened. This happens regularly and I keep having to manually add the toolbar buttons via the customise option.

Is there a way to stop this from happening?

Installed Add-on, 3rd party toolbar (2 toolbar add-ons) disappears after Firefox browser is closed and re-opened. This happens regularly and I keep having to manually add the toolbar buttons via the customise option. Is there a way to stop this from happening?

Усі відповіді (3)

more options

This can be cause by a problem with the file that stores details of toolbar customizations. For details of how to fix that see https://support.mozilla.com/kb/Toolbar+keeps+resetting

more options

I was losing all of my toolbar buttons about once a week. Since I tried the "fix" above, it's happening every day. Every single day I have to re-customize before I can begin to work. This is seriously infuriating.

more options

Solution that worked for me provided by cor-el: [https://support.mozilla.com/en-US/que.../822834?new=1]

The second Google cache link works. To find the file in Windows, in Firefox click "Help", then "Troubleshooting Information". In the new tab that opens click the box "Open Containing Folder" under Application Basics and next to Profile Directory. Close Firefox. Find the file "localstore.rdf" (in the Windows folder you just opened) and delete. Open Firefox and customize your toolbars. Should be the last time you have to do it.