Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема закрита і перенесена в архів. Якщо вам потрібна допомога, запитайте.

Removal of an old account

  • 5 відповідей
  • 0 мають цю проблему
  • 2 перегляди
  • Остання відповідь від Paul

more options

Hello,

I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org.

However, I have since deleted that e-mail and also forgotten the login password for that Firefox-account; therefore, I can't login to it albeit it exists.

I'm not sure how this works but I do believe the best way to resolve the matter is through the deletion of the aforementioned account.

Kindly, Nyayesh Abdollahi

Hello, I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org. However, I have since deleted that e-mail and also forgotten the login password for that Firefox-account; therefore, I can't login to it albeit it exists. I'm not sure how this works but I do believe the best way to resolve the matter is through the deletion of the aforementioned account. Kindly, Nyayesh Abdollahi

Усі відповіді (5)

more options

Hi

For us to be able to delete a Firefox Account we need to be able to verify the owner of it by verifying the owner of the email address used. If you are unable to access the email address, we will be unable to delete the account.

more options

Hello Paul, Thank you for your quick reply.

I reiterate that the e-mail-account is deleted so then that account will drift in the internet ether until the end times, or mayhaps prior to that if things change and we see an upheaval.

Thank you, brave soldier.

Kind regards, Nyayesh Abdollahi

more options

Thank you for your feedback.

more options

I am going to close this thread now. Thank you.