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data sync empty

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  • Остання відповідь від jofiisex

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After the update I found that passwords were deleted and browsing history in a way that tried all the solutions did not work. To find these synced files? And how do I get it back to the Browser? The sync list is currently empty.

After the update I found that passwords were deleted and browsing history in a way that tried all the solutions did not work. To find these synced files? And how do I get it back to the Browser? The sync list is currently empty.

Усі відповіді (2)

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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thank you @Paul for replay But my problem not with Bookmarks. now i have all Bookmarks but Passwords and browsing history have been completely erased and I do not share the account with any other device. Also when I browse any site currently does not appear in the record or cookies and also you saved the password for the site after this problem and also do not appear in the passwords of the muezzin. Is there any manual way to return the data? Is the last promotion a problem? Because I found many users have the same problem.

Змінено jofiisex

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