Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Since I updated firefox I can't get Grammarly to work on facebook.

  • 2 відповіді
  • 3 мають цю проблему
  • 41 перегляд
  • Остання відповідь від user1398737

more options

Since I downloaded the latest firefox update my Grammarly will not work on Facebook. It works here just fine, here and now, but not on Facebook, or Facebook messenger. Grammarly says to go back to Mozilla Firefox39+. Why should I need to do that? I have to go out for about an hour. Please answer on my e-mail. thanks, Mark Be Back soon.

Since I downloaded the latest firefox update my Grammarly will not work on Facebook. It works here just fine, here and now, but not on Facebook, or Facebook messenger. Grammarly says to go back to Mozilla Firefox39+. Why should I need to do that? I have to go out for about an hour. Please answer on my e-mail. thanks, Mark Be Back soon.

Обране рішення

It seems I would think that Grammarly does not like Windows 7 and you running it's plugin/Extension.

Can you look please under Tools --> Addons then Extensions you will probably find that the Extension is not compatible with Firefox any more due to changes for security. You will need to download and install the ESR version I think for that extension to run. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

Читати цю відповідь у контексті 👍 4

Усі відповіді (2)

more options

Вибране рішення

It seems I would think that Grammarly does not like Windows 7 and you running it's plugin/Extension.

Can you look please under Tools --> Addons then Extensions you will probably find that the Extension is not compatible with Firefox any more due to changes for security. You will need to download and install the ESR version I think for that extension to run. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

more options

The solution recommended by Pkshadow worked like a charm. I now have full Grammarly function on Facebook as I had before the latest Mozilla Firefox update was done. Thanks for your technical support and a pat on the back for Pkshadow.--------Mark.