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Opening files doesn't work no matter how many times I press the button.

  • 1 відповідь
  • 1 має цю проблему
  • 28 переглядів
  • Остання відповідь від cor-el

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Application Basics


Name: Firefox Version: 31.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Battlefield Play4Free Version: 1.0.96.0 Enabled: true ID: battlefieldplay4free@ea.com

Name: Bitdefender Wallet Version: 2.0 Enabled: true ID: bdwteff@bitdefender.com

Name: Copy As Plain Text Version: 1.0.9 Enabled: true ID: {1a5dabbd-0e74-41da-b532-a364bb552cab}

Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Extended Statusbar Version: 1.5.10 Enabled: true ID: {daf44bf7-a45e-4450-979c-91cf07434c3d}

Name: FastestFox Version: 5.2.1 Enabled: true ID: smarterwiki@wikiatic.com

Name: Freemake Video Downloader Plugin Version: 1.0.0 Enabled: true ID: fmdownloader@gmail.com

Name: Freemake Youtube Download Button Version: 1.0.0 Enabled: true ID: ytfmdownloader@gmail.com

Name: Greasemonkey Version: 2.1 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: InstantFox Version: 2.8.9 Enabled: true ID: searchy@searchy

Name: Multifox Version: 2.2.0 Enabled: true ID: multifox@hultmann

Name: Online Convert Version: 1.4 Enabled: true ID: firefox@online-convert.com

Name: ProxMate - Proxy on steroids! Version: 2.3.3 Enabled: true ID: jid1-QpHD8URtZWJC2A@jetpack

Name: Show my Password Version: 2.0 Enabled: true ID: {cd617372-6743-4ee4-bac4-fbf60f35719e}

Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Strict Pop-up Blocker Version: 0.2 Enabled: true ID: jid1-P34HaABBBpOerQ@jetpack

Name: Tab Badge Version: 1.15 Enabled: true ID: badge@darktrojan.net

Name: Text to Voice Version: 1.10 Enabled: true ID: text2voice@vik.josh

Name: Tile Tabs Version: 11.9 Enabled: true ID: tiletabs@DW-dev

Name: URL Fixer Version: 4.1 Enabled: true ID: {0fa2149e-bb2c-4ac2-a8d3-479599819475}

Name: Video Resumer Version: 1.1.3 Enabled: true ID: videoresumer@jetpack

Name: Yamli for Firefox Version: 1.1.0 Enabled: true ID: yamlitoolbar@yamli.com

Name: Webexp Enhanced Version: 1.1 Enabled: false ID: ext@WebexpEnhancedV1alpha5486.net

Graphics


Adapter Description: Intel(R) HD Graphics 4600 Adapter Description (GPU #2): NVIDIA GeForce GTX 760M Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: Unknown Adapter RAM (GPU #2): 2048 Device ID: 0x0416 Device ID (GPU #2): 0x11e3 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17111) Driver Date: 1-22-2014 Driver Date (GPU #2): 9-1-2013 Driver Version: 10.18.10.3412 Driver Version (GPU #2): 9.18.13.2702 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x8086 Vendor ID (GPU #2): 0x10de WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.newtabplus.homepage: chrome://branding/locale/browserconfig.properties accessibility.newtabplus.page: 1 accessibility.newtabplus.ver: 4.5.2 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446 browser.startup.homepage_override.buildID: 20140716183446 browser.startup.homepage_override.mstone: 31.0 browser.tabs.warnOnClose: false dom.mozApps.used: true dom.popup_allowed_events: extensions.lastAppVersion: 31.0 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1406922206 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npuplaypc: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -854238192 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 0 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1406135669

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6

NSS Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC

NSSSMIME Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC

NSSSSL Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC

NSSUTIL Expected minimum version: 3.16.2 Version in use: 3.16.2

Experimental Features


Hi. Whenever I want to upload a picture or a file, no matter how many times I press the "Upload" or "Browse" button, nothing happens. I can keep spam clicking on it and it wouldn't do anything. This is not specific to a site, but happens everywhere. Dragging and dropping files works on Facebook and Imgur, but not all websites support this. I'm using Firefox 31.0 on Windows 8.1. Yes, I have tried restarting Firefox and computer, this has been happening for a while now. Thanks.

Application Basics ------------------ Name: Firefox Version: 31.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Adblock Plus Version: 2.6.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Battlefield Play4Free Version: 1.0.96.0 Enabled: true ID: battlefieldplay4free@ea.com Name: Bitdefender Wallet Version: 2.0 Enabled: true ID: bdwteff@bitdefender.com Name: Copy As Plain Text Version: 1.0.9 Enabled: true ID: {1a5dabbd-0e74-41da-b532-a364bb552cab} Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: Extended Statusbar Version: 1.5.10 Enabled: true ID: {daf44bf7-a45e-4450-979c-91cf07434c3d} Name: FastestFox Version: 5.2.1 Enabled: true ID: smarterwiki@wikiatic.com Name: Freemake Video Downloader Plugin Version: 1.0.0 Enabled: true ID: fmdownloader@gmail.com Name: Freemake Youtube Download Button Version: 1.0.0 Enabled: true ID: ytfmdownloader@gmail.com Name: Greasemonkey Version: 2.1 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Name: InstantFox Version: 2.8.9 Enabled: true ID: searchy@searchy Name: Multifox Version: 2.2.0 Enabled: true ID: multifox@hultmann Name: Online Convert Version: 1.4 Enabled: true ID: firefox@online-convert.com Name: ProxMate - Proxy on steroids! Version: 2.3.3 Enabled: true ID: jid1-QpHD8URtZWJC2A@jetpack Name: Show my Password Version: 2.0 Enabled: true ID: {cd617372-6743-4ee4-bac4-fbf60f35719e} Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Name: Strict Pop-up Blocker Version: 0.2 Enabled: true ID: jid1-P34HaABBBpOerQ@jetpack Name: Tab Badge Version: 1.15 Enabled: true ID: badge@darktrojan.net Name: Text to Voice Version: 1.10 Enabled: true ID: text2voice@vik.josh Name: Tile Tabs Version: 11.9 Enabled: true ID: tiletabs@DW-dev Name: URL Fixer Version: 4.1 Enabled: true ID: {0fa2149e-bb2c-4ac2-a8d3-479599819475} Name: Video Resumer Version: 1.1.3 Enabled: true ID: videoresumer@jetpack Name: Yamli for Firefox Version: 1.1.0 Enabled: true ID: yamlitoolbar@yamli.com Name: Webexp Enhanced Version: 1.1 Enabled: false ID: ext@WebexpEnhancedV1alpha5486.net Graphics -------- Adapter Description: Intel(R) HD Graphics 4600 Adapter Description (GPU #2): NVIDIA GeForce GTX 760M Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: Unknown Adapter RAM (GPU #2): 2048 Device ID: 0x0416 Device ID (GPU #2): 0x11e3 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17111) Driver Date: 1-22-2014 Driver Date (GPU #2): 9-1-2013 Driver Version: 10.18.10.3412 Driver Version (GPU #2): 9.18.13.2702 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x8086 Vendor ID (GPU #2): 0x10de WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.newtabplus.homepage: chrome://branding/locale/browserconfig.properties accessibility.newtabplus.page: 1 accessibility.newtabplus.ver: 4.5.2 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446 browser.startup.homepage_override.buildID: 20140716183446 browser.startup.homepage_override.mstone: 31.0 browser.tabs.warnOnClose: false dom.mozApps.used: true dom.popup_allowed_events: extensions.lastAppVersion: 31.0 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1406922206 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npuplaypc: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -854238192 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 0 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1406135669 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6 NSS Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC NSSSMIME Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC NSSSSL Expected minimum version: 3.16.2 Basic ECC Version in use: 3.16.2 Basic ECC NSSUTIL Expected minimum version: 3.16.2 Version in use: 3.16.2 Experimental Features --------------------- Hi. Whenever I want to upload a picture or a file, no matter how many times I press the "Upload" or "Browse" button, nothing happens. I can keep spam clicking on it and it wouldn't do anything. This is not specific to a site, but happens everywhere. Dragging and dropping files works on Facebook and Imgur, but not all websites support this. I'm using Firefox 31.0 on Windows 8.1. Yes, I have tried restarting Firefox and computer, this has been happening for a while now. Thanks.

Усі відповіді (1)

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

This probably still applies to Windows 8:

Try to delete the MRU (Most Recently Used) ComDlg32 registry keys with the registry editor (regedit.exe). Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32 Delete the subkeys (LastVisitedPidlMRU and OpenSavePidlMRU) Be cautious with editing the registry as there is no Undo possible: all changes are applied immediately. You can export registry keys before making changes.