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Firefox VPN app not working.

  • 3 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 56 gösterim
  • Son yanıtı yazan: MOARbid

MOARbid
MOARbid
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Hello,

I installed the Firefox VPN app, received my invite and signed up with my billing information. The money has been taken from my account.

However, when I open the VPN app, all it does is keep asking me to sign up for the wait list, which I've already been through. There are no actual controls of any kind to use the VPN.

I have tried clearing cache and app data, and even uninstalled and reinstalled the app. Nothing has worked. Does anyone know how to resolve this? Thank you in advance.

Hello, I installed the Firefox VPN app, received my invite and signed up with my billing information. The money has been taken from my account. However, when I open the VPN app, all it does is keep asking me to sign up for the wait list, which I've already been through. There are no actual controls of any kind to use the VPN. I have tried clearing cache and app data, and even uninstalled and reinstalled the app. Nothing has worked. Does anyone know how to resolve this? Thank you in advance.

Seçilen çözüm

For anyone else that is having this issue. I had to clear the cache from Firefox Preview(What the VPN tries to use by default for signing up) After clearing the apps cache, I was able to get properly redirected within the Firefox VPN app, and had my subscription validated.

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Tüm Yanıtlar (3)

MOARbid
MOARbid Sorunun sahibi
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Seçilen çözüm

For anyone else that is having this issue. I had to clear the cache from Firefox Preview(What the VPN tries to use by default for signing up) After clearing the apps cache, I was able to get properly redirected within the Firefox VPN app, and had my subscription validated.

Ballison
Ballison
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Hey there,

I appreciate you sharing what worked for you. I marked your answer as the solution so it's easier to find for others. I do just want to confirm, is this for the Desktop or Android App?

MOARbid
MOARbid Sorunun sahibi
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This was for the Android app.