Firefox crashes everytime I access my bank site Itaú (Brazilian Bank)
Hello,
I've never had problems with using the internet banking, but today when I tried to access my bank site Firefox, crashed and a message "Plugin Container has stopped working" appeared
While I was looking for a solution I updated my Flash player to v19.0, reset Firefox and finally was forced to re-install the browser, but the problem persist.
Here is the information about the crash:
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 41.0.1.5750 Application Timestamp: 560b37be Fault Module Name: mozglue.dll Fault Module Version: 41.0.1.5750 Fault Module Timestamp: 560b229d Exception Code: 80000003 Exception Offset: 0000ec7f OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1026 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Seçilen çözüm
You can check for problems with current Shockwave Flash plugin versions and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also:
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Seçilen çözüm
You can check for problems with current Shockwave Flash plugin versions and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also:
So I've tried all of those and nor of them resolve my problem. Mozilla keeps crashing only on my bank site. I've noticed that other Brazilians are complaining about crashes. Please try to solute this. I really like Firefox and I'd like to keep on using it but, the current situation will force me to look for another browser. Thank you
I've re-installed the bank's security plugin Guardião 30 hors (Warsaw) and the problem was soluted.