Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Learn More

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

I have lost all files in inbox 2 times. On a new system with Win 8.1

  • 2 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 2 gösterim
  • Son yanıtı yazan: cmarlowe

cmarlowe
cmarlowe
more options

At startup, system goes into "disk repair" for a few minutes then boots normally. The only thing that appears to be missing is files in thunderbird inbox. System is a Lenovo k450e. It first happened in September about 3 weeks after migrating email to the new system. Then happened again today. (11/7) Lenovo tech support was no help. They suggested reinstalling thunderbird. They thought I might have an "incompatable" version. I am running the latest Ver ( 31.2.0) . I have 3 email accounts set up. Yesterday, I did delete a bunch of files from the Inbox on one of the IDs. On Both occasions the inboxes of the 2 active accounts were lost. The inbox on the inactive account appears ok. That account has not received any messages on this system. Also, I have never performed the "file compression" or what ever it is called in thunderbird on this system... Any suggestions would be greatly appreciated

At startup, system goes into "disk repair" for a few minutes then boots normally. The only thing that appears to be missing is files in thunderbird inbox. System is a Lenovo k450e. It first happened in September about 3 weeks after migrating email to the new system. Then happened again today. (11/7) Lenovo tech support was no help. They suggested reinstalling thunderbird. They thought I might have an "incompatable" version. I am running the latest Ver ( 31.2.0) . I have 3 email accounts set up. Yesterday, I did delete a bunch of files from the Inbox on one of the IDs. On Both occasions the inboxes of the 2 active accounts were lost. The inbox on the inactive account appears ok. That account has not received any messages on this system. Also, I have never performed the "file compression" or what ever it is called in thunderbird on this system... Any suggestions would be greatly appreciated

Seçilen çözüm

You should compact folders regularly, and frequently. http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (2)

finitarry
finitarry
more options

Seçilen çözüm

You should compact folders regularly, and frequently. http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29

cmarlowe
cmarlowe Sorunun sahibi
more options

Thanks. I will try this. My previous machine was running Vista and I rarely compacted folders. NEVER had a problem. Apparently Win 8.1 is more sensitive to this.