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  • Last reply by philipp

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I have had Firefox on my android phone SD card for over 14 months since I got the phone. After the update today, it has been moved back to the phone. Usually when this happened, I would go to apps for Firefox and press move to SD card with no problem. Now, the only thing showing is move to phone that is grayed out.No other option. It is on the phone and can not be moved to the card. Any suggestions would be greatly appreciated.

I have had Firefox on my android phone SD card for over 14 months since I got the phone. After the update today, it has been moved back to the phone. Usually when this happened, I would go to apps for Firefox and press move to SD card with no problem. Now, the only thing showing is move to phone that is grayed out.No other option. It is on the phone and can not be moved to the card. Any suggestions would be greatly appreciated.

Chosen solution

hi, unfortunately this was an intentional change as the option to put the app on the sd storage caused frequent crashes on some devices. some further reasons are outlined at https://bugzilla.mozilla.org/show_bug.cgi?id=1387384#c5 (please don't comment in bug reports if you don't contribute to a technical solution).

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Chosen Solution

hi, unfortunately this was an intentional change as the option to put the app on the sd storage caused frequent crashes on some devices. some further reasons are outlined at https://bugzilla.mozilla.org/show_bug.cgi?id=1387384#c5 (please don't comment in bug reports if you don't contribute to a technical solution).