Thunderbird Support Forum

Hi I shop online with Sainsburys. Until about a month ago everything was working fine but now when I make an order or amend the existing order the email from Sainsburys does not come in. I have the email 'service@sainsburys.co.uk in my address book both on Thunderbird and Talktalk. Now, I changed my email address with Sainsburys just to see what would happen and the shopping order confirmation email came in fine but if I use my normal email address nothing is getting through by email. Sainsburys have offered some advice to no avail so now I ask you - how can I get back my emails coming in when I order from Sainsburys? May I add that the Tesco site works fine. I wonder if it is from the 'glitch' sainsburys had a few weeks ago when all orders were deleted etc? Thanks for any help at all. Regards

When trying to retried incoming messages, I keep getting popup that ask for my password. I tried to use the hidden password in the app, which till now has always worked, but get the following message:

"Sending of password for user (parrotdise13@att.net) did not succeed. Mail Server inbound.att.net responded [SYS/TEMP] server error - please try again later."

I have browser access to my att/yahoo parrotdise13@att.net account after changing my password. But entering the new password in the above mentioned popup produces same result.

Thanks, John B.

Overnight, I suddenly cannot send emails. I keep getting an error code AUP #OUT-1500 that says: "The email address you are sending as must match the email address you used to auth. " But I have changed nothing. Everything worked fine Thursday when I went to bed; got up Friday unable to send. I can receive all day. And I can send using my provider's website, but I'd rather use Thunderbird as usual. What the heck just happened? None of the Support suggestions work. Thanks for any wisdom you can impart!

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers.

Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails showing in Tbird. All are smtp accounts. The send file header shows the # of messages sent but there are no results showing. I have not changed any settings or new add ons for weeks so I did not do anything new. Maybe the app updated itself and there is a bug? I see in beta that compacting folders is a problem and wondering if this could be related?

Rackspace has the sent email on the servers. InMotion has sent emails Gmail has sent emails and one of the accounts still has sent email in a gmail account.

I'm repairing one of the accounts as I write but nothing showing up in sent file for that account. This is totally wacky. Thanks for any suggestions of why Tbird is wacky.

Cheers -- jim

Tbird and system specifics: System using Tbird version 115.11.1 (64-bit), STMP servers on all accounts Windows version: Edition Windows 11 Pro Version 23H2 Installed on ‎12/‎9/‎2022 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

I have several sub-folders connected to my "Inbox". How do I have specific incoming mail sent directly to the different sub-folders? I had no problem doing this prior to Thunderbird 115.1 taking over my previous edition. Tried following the instructions under Settings but it wasn't very helpful.

Hi I am getting on a daily basis Thunderbird Not Responding, so I have to start Task Manager to close the program and the open it up again. I like this program but this issue is now on a daily basis and has been like this for a couple of weeks now. Kind regards Jim M

I have been using Thunderbird for years with ATT POP3 email. For some reason, it stopped receiving and sending emails yesterday. I keep receiving the error message, "Sending of password for user XXX@swbell.net did not succeed. Mail Server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." My email is still working when I login to the website. I have tried changing the password and that did not work. Please help.

On Linux, closing Thunderbird also closes Firefox if Firefox was initially opened via clicking a link in Thunderbird. I don't know if this would qualify as a bug, but is there a way to have the Firefox process start independent of Thunderbird when, for example, clicking a link in an email? I'm running 115.12.0 (64-bit) at the moment, but it happens on previous versions as well.

I've been using Thunderbird as my default e-mail app for many years without a problem. A few weeks ago I was automatically upgraded to 115.1 - 64-bit. It did not upload my Address Book and my Calendar. I had to reconstruct both apps.

Also....this edition will NOT copy items to my selected location...it just adds a shortcut to my deskto.

Plus....I previously listed that I can't get specific incoming e-mails to directly to its specific sub-folder.

I am totally disappointed with this current edition and would like to go back to my previous edition which was 111 or 112. Can this be done???

I just spent an hour on the phone with att and they say the problem is not theirs since I can access my account via the web interface.

Thunderbird keeps giving me this message when trying to access my email (Yahoo/AT&T). I have two email addresses with them and they both respond the same as below.

Error with account MyPrimaryBellsouthAccount Sending of password for user jarinker@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later.

I takes about 5 minutes to return this error on start up on when I use PF5 to manually check the mail.

My wife also has a bellsouth account she accesses via Thunderbird and it works fine on her laptop. So, I kind of think that rules out a home network issue.

I have some feeling that something somewhere has become corrupted in Thunderbird, but I am not sure what.

I have been using Thunderbird for many years. In Thunderbird I found this message: "Login to server inbound att.net (username) failed." When I tried to send an email I got this message: "Sending of the message failed: Unable to authenticate the Outgoing Server (SMTP) outbound att.net. Please check the password and verify the "Authentication method" in "Account Settings." [outgoing server (SMTP)]

I went to att.net and I am still receiving emails. In fact, I received an email from Mozilla Support that allowed me to sign into Mozilla Support.

Please help so I can send outgoing emails from Thunderbird.

Thank you

As stated above I can receive email but cannot send email since the last update over a week ago. Also when adding a bookmark it does not show up anywhere that I can find. I seems that I have lost some bookmarks and now it shows two bookmark menu's.

Yesterday, Thunderbird, version 115.11.1 (64-bit) suddenly stopped sending and receiving all emails. I received the following error messages: 1. Login to server pop.mail.yahoo.com with username ***@att.net failed. 2. Login to server smtp.att.yahoo.com with username ***@att.net failed.

I reset my password, but that did not help. I am continually prompted to reset the password. I verified that the ATT.net web account is working properly, where I can send and receive emails. I also verified that the server settings are all correct.

Incoming server setting: pop.mail.yahoo.com, Port 995, Connection Security: SSL/TLS, Authentication Method: Normal Password.

Outgoing server setting: smtp.att.yahoo.com, Port 465, Connection Security: SSL/TLS, Authentication Method: Normal Password.

Could you help me resolve this problem.

Thanks very much,

Norm Franke norm.franke@att.net

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

I have downloaded my Emil to my laptop using thunderbird and then I try to change the name of storage folder to D:\gmail and after that I could not find my previously downloaded email.I need to jknow how I can file my previous downloaded folder.

Hello everyone! :)

I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an error is popping up after I filled all of the required information. I restarted my PC. I reinstalled Thunderbird. I'm using the most popular email client in Bulgaria.

Nothing works so far. Screen shots are attached including the provided settings from my email client.

Thanks!

In most recent iteration of Thunderbird, my emails arrive hours late... (They're also forwarded to other email addresses, and arrive on time there, so the issue seems to be downloading into Thunderbird). It happens also when I "download now", that is, the emails that are on the server or downloaded on my other accounts don't download to Thunderbird. This can be anywhere from 2 hours to 12 hours late.