คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด
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Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (อ่านเพิ่มเติม)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Primary Password Timeout

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again.… (อ่านเพิ่มเติม)

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again. At the moment you have to close out of Firefox to lock it down again.

Asked by codderz83 1 ปีก่อน

Last reply by codderz83 1 ปีก่อน

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Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (อ่านเพิ่มเติม)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 1 ปีก่อน

Answered by golamb 1 ปีก่อน

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Selectively Allow Cookies

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is … (อ่านเพิ่มเติม)

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Asked by Ian 10 เดือนก่อน

Answered by zeroknight 9 เดือนก่อน

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How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (อ่านเพิ่มเติม)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

Asked by shonatrill 1 ปีก่อน

Last reply by Kev King 11 เดือนก่อน

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Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (อ่านเพิ่มเติม)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Asked by workshop3 1 ปีก่อน

Answered by jscher2000 - Support Volunteer 1 ปีก่อน

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I lost my logins, but autofill keeps working

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I… (อ่านเพิ่มเติม)

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I still have all of my bookmarks and history, etc. When I looked out in the profile folder, I found out that the logins.json file actually has all of my logins (halg of them doesn't have the password, but I guess it's because it's encrypted or something), so I don't really get why they aren't displayed when I open view passwords and logins.

Asked by jcfplanck 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (อ่านเพิ่มเติม)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

Asked by kenkingtoo 1 ปีก่อน

Last reply by willjoe24421 1 ปีก่อน

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Security code for 2FA is not working

Since I bought a new phone, I was trying to login to my account for Firefox on that device too. I was not sure where to find my recovery codes for 2FA, so after a lot of … (อ่านเพิ่มเติม)

Since I bought a new phone, I was trying to login to my account for Firefox on that device too. I was not sure where to find my recovery codes for 2FA, so after a lot of messing around, I've disabled 2FA and was able to login on my new smartphone without it.

Now I'm trying to setup 2FA again, following the steps as described in the Support article: https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

However, when I scan the QR code with either Google Authenticator or Authy (which I tried, because I thought Google Authenticator was not returning a working security code), the 2FA setup keeps telling me the code is not right. What am I missing here?

In Google Authenticator I've already tried the "Time correction for codes" setting (my app is in Dutch, so I guess that's what the setting is called), but that also didn't help. I tried logging out and in again on my laptop, also doesn't work.

Any ideas/suggestions?

Asked by Jewwy 1 ปีก่อน

Last reply by Jewwy 1 ปีก่อน

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FireFox Internet Browser

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it ha… (อ่านเพิ่มเติม)

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Asked by Daniel Garrido 1 ปีก่อน

Last reply by Dropa 1 ปีก่อน

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Private window icons in Win 10 doesn't work as expected with Profiles

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox … (อ่านเพิ่มเติม)

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

Asked by scaleb 1 ปีก่อน

Answered by scaleb 1 ปีก่อน

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Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (อ่านเพิ่มเติม)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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How can I turn off Webroot. I now use Total AV

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me k… (อ่านเพิ่มเติม)

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me know. Dennis [email removed from public]

Asked by dennish2 1 ปีก่อน

Last reply by Dropa 1 ปีก่อน

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Automatic copy and paste

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to vie… (อ่านเพิ่มเติม)

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to view a date, return to a webpage and start typing the date I viewed and it is automatically pasted into the date field while I'm typing the date!!! How, if at all is this possible?

Asked by michaelanthony-44 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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Annoying Google sign on

Lately I'm getting a pop-up on my laptop and iphone offering to log in via my Google account. I don't have a Google account, and all the help articles I find just tell pe… (อ่านเพิ่มเติม)

Lately I'm getting a pop-up on my laptop and iphone offering to log in via my Google account. I don't have a Google account, and all the help articles I find just tell people how to disable that. I have cookies set to Strict, I've cleared the cache, made sure things are updated, and I still get this annoying pop-up. I've got various add-ons installed. AdGuard, ClearURLS, Cookie Autodelete, Decentraleyes, UBlock Origin, Disable HTML5, Facebook Container, Flash Control, and HTTPS Everywhere. I'm open to suggestions on where to go from here. Frustrating for this to just start suddenly, and having to find a way to disable it.

Asked by torksca 1 ปีก่อน

Last reply by jonzn4SUSE 1 ปีก่อน

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Passwords merged from multiple profiles

When I logged into my Firefox account on a computer given to me by my employer, I acquired all the login info from all the other Firefox profiles on the computer, includi… (อ่านเพิ่มเติม)

When I logged into my Firefox account on a computer given to me by my employer, I acquired all the login info from all the other Firefox profiles on the computer, including bank details and a porn account. What's up with that?

I deleted all those old profiles and purged the extraneous passwords from my password list but did my passwords go online and mix with all those other people's passwords? And could someone repairing my computer open up their Firefox account and capture all of my passwords in the same manner?

Curious to know...

Asked by SBJ 1 ปีก่อน

Last reply by cor-el 1 ปีก่อน

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lhm.org emails no longer being received

I want to continue to receive emails from lhm.org, but am no longer receiving them. Is this site blocked from my account? I did not block it. How do I reinstate receiving… (อ่านเพิ่มเติม)

I want to continue to receive emails from lhm.org, but am no longer receiving them. Is this site blocked from my account? I did not block it. How do I reinstate receiving their emails?

Asked by ellen.fetterman 1 ปีก่อน

Last reply by jonzn4SUSE 1 ปีก่อน

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Lost all data

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the des… (อ่านเพิ่มเติม)

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the desktop with happy faces in them. I finally got them to stop and closed everything down, however now, all my bookmarks are gone, firefox will not sync, I cant change password to a primary one. I can not restore my bookmarks from previous save. I am worried they got all my info. what can I do??

Asked by info8387 1 ปีก่อน

Last reply by info8387 1 ปีก่อน

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Primary (master) password apparently corrupted

Windows 10 - At a loss here: My primary password appears to be corrupted - it rejects my correct information - the enter-your-user-name-password dialog is showing up, s… (อ่านเพิ่มเติม)

Windows 10 -

At a loss here: My primary password appears to be corrupted - it rejects my correct information - the enter-your-user-name-password dialog is showing up, seemingly, whenever it wants to -- open a new webpage, it shows up; attempting to open a password-protected WordPerfect doc, it shows up; etc., etc. - There are many (most of the) websites that I visit that do not need a log-in password -- but the dialog just keeps popping up repeatedly as if they did. Whatever that's about . . . - Going to Firefox / Settings / Passwords, the dialog again pops up (seems to be every time I hit ENTER, so I just CANCEL and keep trying to move ahead), so that means I can't even get into the settings to make any changes -- to reset the primary password requires logging-on using that very same password, which the dialog rejects

Would like to just remove it, since it's proving to be a pointless process.

How does one delete a corrupted password process?

Thanks for any information. Appreciated.

Asked by Hikermann 1 ปีก่อน

Last reply by Hikermann 1 ปีก่อน