Hello!

Thank you for reaching out,

You can send us a refund request by logging in to accounts.firefox.com with the Firefox account associated with the subscription, next to subscriptions, click on manage and you will have the option to Contact Support.

I hope this helps

Hi,

Would you be able to tell me where I can find "subscriptions"? There is a list of "Connected Services" but there is nothing which would allow me to "manage" any of them.

Hi there,

thank you for getting back to us. I think it will be easier to to reach out to you, I have sent you a private message. Please respond with your email address so I can action your request and reach out to you directly.

Thank you!