Thunderbird Community Forum

My company uses your email software and everyones email is not working. For example, my email (madison.l@valleyhha.com) does not allow me to send messages without an error popping up (Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-madison.l@valleyhha.com.)

This goes for my entire staff of 20 people. Same error, also all my unread messaged in my inbox have now disappeared. Not only that but we are also not receiving any new emails either

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a setting for that. Anyone know how to get the number back????

I tried the Toolbar fixes in this forum and got the menu to show up, thank you. (Any menu in Compose mode had disappeared. Actually, both Firefox and Thunderbird icons on desktop and Taskbar had disappeared as well, and I had to reinstate shortcuts. This may or may not be pertinent.)

But when I try to add "Send" to the menu, using customize, the "Send" icon is nowhere to be found as an option, so I cannot add it to the Toolbar in Composition mode. "Send" is grayed out in all bold textmenus. If I use Ctrl-Enter, message does get sent. Using Windows 10, still. Perhaps this is an upgrade issue?

emails@lexcominc.net cannot send email to barackobama.com/contact ASSIST bold text

Thunderbird import not allowing to "match names" on import from a CSV file.

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the source fields and first Record columns did not have useful fields to even try to Match field names. So I went and edited the CSV file to try to get at the Match Field names option but it was not available no matter what I fix or tried. So to me the problem is with Thunderbird’s “ surmising that since I was given the Match field Names screen that I Thunderbird never gives the Match Field names on subsequent attempt. Thunderbird needs to give the Match field Names screen as an option on every attempt not just the 1st attempt.

The below screen was given to me by one of the consultant’s attempt. And you can see that he had a CSV file with the THUNDERBIRD’s preferred CSV options!!! And it did use the Match Fields Option.

Attached screenshots is not possible at this time.

Starting this morning, I have been unable to access my email because no matter what i do or changes I try and make.....it does not recognize my password....even when I have changed it....even when I ask mail.com to refer to the saved passwords. NOTHING WORKS. I need to use this email....help. I notice that there is a request for you to email me when someone answers the thred.....funny considering I cannot get my email

Hello,

I have defined about 45 simple filters to get rid of spam. They are all based on keywords found in subject or sender.

All of them are enabled and set this way :

Apply filter when : _ Manually Run X Getting New Mail ( Filter before Junk Classification ) _ Archiving _ After sending _ Periodically, every 10 minutes.

Perform these actions : 1. Set Junk Status to : Junk 2. Move Message to : "super-junk" folder 3. Mark As Read

See example in attached image.

PROBLEM : They do not run automatically when new emails are received. But if I run each of them manually, they work.

QUESTION : What is wrong ?

Thanks !

I have made no changes to the PC or mail midway through the day it suddenly said input password, the password is correct, but I get incorrect password message. The password works using browser mode.

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username redacted@westpeake.com failed. Brian West www.westpeake.com

About once a year suddenly Thunderbird does not recognize my passwords for my two email accounts. I don't know why this keeps happening and how to get the passwords to work.

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed me that it was fixed. My other emails are working OK. I get this message "Login to server imap.mail.com with username jmaugee@mail.com failed." My email to jmaugee@mail.com does not receive emails that I send from my other email address. John Augustine

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothing would work. I kept getting the "invalid password" popup when trying to connect. I've double-checked that mail.com is still working (I can access all my email from the web client no problem).

So, eventually, I deleted the account from Thunderbird altogether and now I'm trying to recreate the configuration. Thunderbird recognizes mail.com and correctly deduces the server configuration settings, but it will not connect. When I try to add the account I get this message:

"Authentication failed. Either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login with or without the domain"

Why on earth would a "Windows domain login" be needed for a web-based email location?? When I had the configuration set up before, all I had to supply was my email address and password.

Something in Thunderbird has changed and I can't figure this out.

Meanwhile, I have about 10 other email accounts set up on Thunderbird and they all seem to be working properly.

Would sure be nice to find a solution so I can get my mail.com account back on Thunderbird.

Thanks for any help you can provide.

I am using the Thunderbird software (140.7.1esr 64-bit) for mail merge purposes on a Windows 11 operating system. However, when I start the mail merge process, it begins initially but then automatically disconnects before completing the task.

Due to this issue, I am unable to complete the mail merge properly. Kindly look into this problem and provide a solution as soon as possible.

Thank you.

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there are 14 messages in it, but when I open it, it's empty. 4. Yes, I'm up to date with Thunderbird. Also, the Mac is up to date. Problem began before latest updates. I have shut down the Mac. I have quit the Thunderbird application. No improvement. 5. I use Comcast for my ISP.

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. The hierarchy of folders and their emails were not replicated in the left hand pane. Is there a way to retrieve those folders with their content? Please, I am not super techno-savvy, so take me step by step. Thank you.