connection problems

I keep getting the message that TB can't connect to my server. I am able to go to my server in a Browser window, I have re-entered the password Multiple Times and it stil… (மேலும் படிக்க)

I keep getting the message that TB can't connect to my server. I am able to go to my server in a Browser window, I have re-entered the password Multiple Times and it still will not connect. What else can I look at? Tony

Asked by Tony 2 மணி நேரத்திற்கு முன்பு

Last reply by david 2 மணி நேரத்திற்கு முன்பு

Thunderbird Error: [AUTH] Temporarily blacklisted IP Address - try again later

I'm at a loss, and I'm being bounced around by a ping pong by Comcast and Optimum. Let me state some facts. 1. The error I'm reporting here, I have NEVER EVER seen before… (மேலும் படிக்க)

I'm at a loss, and I'm being bounced around by a ping pong by Comcast and Optimum. Let me state some facts. 1. The error I'm reporting here, I have NEVER EVER seen before. 2. I have 2 email comcast email addresses, they have worked with Thunderbird for over 15 years- no issues. 3. Optimum is my ISP for the past 5 yrs- no issues like this. I don't have an email address w/them. Seems they don't provide them anymore I was told by their rep!

Earlier last week I noticed I was not receiving emails at all from on my iPhone. I use the iPhone Mail application for email.

I opened Tbird this morning and saw this WEIRD message for both comcast email addresses.

Sending of password for user xxx@comcast.net did not succeed. Mail server mail.comcast.net responded: [AUTH] Temporarily blacklisted IP Address - try again later

Then the following window in Tbird appears both accounts each.

Login to server mail.comcast.net with username xxx@comcast.net failed Retry, Enter New Password, Cancel

No idea what the above blacklist error means.

I called Comcast. We checked/reset the passwords on the accounts in the comcast webmail, I changed them in Thunderbird. I checked both inboxes, and there were over 40 emails I never received in Tbird, nor on my phone, inside Comast's webmail.

Using comcast webmail on my PC, I am able to send emails to myself from both accounts, and reply. My friends are able to send me emails to both accounts. However I can only see the emails on my phone, NOT in Thunderbird.

Here's the more weird part.

My primary comcast (#1) email address on my phone works ONLY when I'm using my cellular data. If I connect to my ISPs router, I cannot send/receive email at all from comcast, and using Apple's mail app, I cannot send email using the gmail account that I have in Mail also. The gmail is independent from comcast.

If I disconnect from Optimum WiFi router, then the following works: 1. Gmail- can send/receive email 2. Comcast email #1 (Primary)- can send and receive emails from/to anyone 3. Comcast email #2- can only receive email, it cannot send at all.

When connected to my WiFi both comcasts read same error in Mail app with "Cannot Get Mail, xxx is currently unavailable"

And no matter what I do- Thunderbird continues to give me the above error and nothing can be sent OR received in Thunderbird.

I have no idea where to go on this one.

Thanks in advance.

Asked by viperc 23 மணி நேரத்திற்கு முன்பு

Last reply by Matt 17 மணி நேரத்திற்கு முன்பு

sending email error

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net faile… (மேலும் படிக்க)

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I sent messages yesterday with no problem!

I can't see any issue with the SMTP settings. I've tried troubleshooting mode.

Asked by janetc1 1 நாள் முன்பு

Last reply by david 1 நாள் முன்பு

Error Message

Thunderbird has for the past few days begun giving me this error message every time I lick into your program. "Login to server imap.gmail.com with username rg.mccormick4… (மேலும் படிக்க)

Thunderbird has for the past few days begun giving me this error message every time I lick into your program. "Login to server imap.gmail.com with username rg.mccormick43@gmail.com failed". I am also recieving this message for aol.com.

Interestingly, gmail messages continue to come into the program but I cannot send any messages. Unless this is fixed quickly I will drop your program and go back to using google, which I hate, for my email program.

Asked by Ronald McCormick 2 நாட்கள் முன்பு

Last reply by Matt 2 நாட்கள் முன்பு

Thunderbird Not Responding

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding). It ap… (மேலும் படிக்க)

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding).

It appears to happen when TB is downloading email. If the emails are large (as some are) TB stops everything to deal with it. I have looked for where to change any settings to allow for process threading, since that was the promise of Windows waaaaay back in 1990. Not so, apparently with TB. Even if I'm in a separate window composing an email, it freezes. I wrote about this back in 2018...

https://support.mozilla.org/en-US/questions/1233121

I noticed that this only happens when downloading emails from one particular account, which I use for receiving project code error debug reports. The emails are typically around 150k or slightly less. Not so huge that it should take so long to pull down, but the debug info is in many, many nested tables and divs. Is it trying to render them, even though I don't have them open?

In any case, I set that account to no longer collect. Yet, every once in a while, it still collects. Do I need to remove the account from TB altogether? I would like to be able to have this account checked every 15 minutes like my other five email accounts, which don't cause me any heartache, but it's driving me mad, especially when a throng of those emails come in, like 50 at a time, and I am effectively prevented from doing anything in TB for up to five minutes. I suppose I could craft the emails to be smaller (it's my own code that is sending the debug reports) but the info in there is there on purpose.

Is there a setting I can change somewhere to break off the processing for the main window and the compose windows?

Asked by Mik Muller 4 நாட்கள் முன்பு

Last reply by Wayne Mery 2 நாட்கள் முன்பு

Attachment size in terabits

I ran into an error on my Windows 11 PC. If I add an attachment via the system menu called up by the right mouse button, the size of the attachment is displayed in terabi… (மேலும் படிக்க)

I ran into an error on my Windows 11 PC. If I add an attachment via the system menu called up by the right mouse button, the size of the attachment is displayed in terabits and cannot be sent :-)

Asked by ondra.moravec 4 நாட்கள் முன்பு

Last reply by Matt 2 நாட்கள் முன்பு

lack of emails

no emails coming through from 2nd June

Asked by Dyer DYER 3 நாட்கள் முன்பு

Last reply by Matt 2 நாட்கள் முன்பு

Optimum SMTP rejecting one account's "sent" email as spam

Hello, The Optimum SMTP is recently rejecting emails I am sending from one of three Optimum email accounts that I have. When using the one account I get the following rej… (மேலும் படிக்க)

Hello, The Optimum SMTP is recently rejecting emails I am sending from one of three Optimum email accounts that I have. When using the one account I get the following rejection notice:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 6661A65F0037E564). Please check the message and try again.

This only occurs when I use Thunderbird to send messages. If I use Outlook on the same computer, I do not get the error. Previously, I was getting the error on all three accounts, but when I upgraded to 64-bit Thunderbird, the problem went away. Of course, I called Optimum and they said that the problem was on my side and were not helpful. They also don't take any responsibility if you don't use their web interface.

I would appreciate any ideas that anyone has on what I could try to eliminate this problem. Thank you.

Asked by drjvs 3 நாட்கள் முன்பு

Last reply by Matt 2 நாட்கள் முன்பு

Emails

We have had thunder foe a few weeks now and have been very happy with it. Today it suddenly stopped sending and receiving emails. I have checked the help page but am stru… (மேலும் படிக்க)

We have had thunder foe a few weeks now and have been very happy with it. Today it suddenly stopped sending and receiving emails. I have checked the help page but am struggling to figure out how to fix. Can you please help. Cheers Colin

Asked by colman2 3 நாட்கள் முன்பு

Last reply by david 3 நாட்கள் முன்பு

Unable to connect to server

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am … (மேலும் படிக்க)

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am changing because emC quit authenticating 'out of the blue'. I have been getting and sending emails perfectly well in TB until about 4 days ago. I get a message that says it cannot connect to Comcast server. Nothing about authentication or a password. It just stopped! I talked to Comcast tech support today and they said everything on their end looked good. I have spent several hours tonight going thru TB checking everything, reading this forums notes on unable to connect, restarted a couple of times, etc. Needless to say, I am not happy and really don't know if I should ditch TB and go to a 3rd different email program. (Note: I am not one who changes often or without a fight to keep a program.) I have been with emClient for over 10 yrs. All their suggestions have not worked. I like TB and really want it to work. Suggestions please.

Asked by karolcooper 6 நாட்கள் முன்பு

Last reply by sfhowes 4 நாட்கள் முன்பு

Thunderbird switching servers on my two accounts

Today, Thunderbird has switched servers on my two email accounts. My two accounts are a Cox email which has been moved over to Yahoo and a business account which uses Gm… (மேலும் படிக்க)

Today, Thunderbird has switched servers on my two email accounts. My two accounts are a Cox email which has been moved over to Yahoo and a business account which uses Gmail. I have messages on the Yahoo server but when I ask Thunderbird to "Get Messages", I can see from the info at the bottom of the screen that it's checking Gmail not Yahoo.

Okay, all of a sudden it's now back on track. I don't understand how this glitch came about. Hopefully, it won't happen again.

Bill Dinger

Asked by BDinger3 5 நாட்கள் முன்பு

Last reply by david 5 நாட்கள் முன்பு

Please help that why didn’t support China Office 365?

Dear Sirs, Please help why didn’t support China Office 365? We are using China exchange online, but it can’t use Thunderbird login our account. We have ask them, they ne… (மேலும் படிக்க)

Dear Sirs,

Please help why didn’t support China Office 365? We are using China exchange online, but it can’t use Thunderbird login our account. We have ask them, they need the software register to their system, could you register thunderbird to their system? Thanks!

Kin

Asked by auwk 6 நாட்கள் முன்பு

Last reply by Toad-Hall 6 நாட்கள் முன்பு

access to thunderbird

How do I get Thunderbird working again? (Out since 30.05.24) I am a senior and need easy directions to follow as not tec. savvy. I was an iinet customer - now themessagin… (மேலும் படிக்க)

How do I get Thunderbird working again? (Out since 30.05.24) I am a senior and need easy directions to follow as not tec. savvy. I was an iinet customer - now themessaging.co

Asked by 99cnczcnhg 1 வாரத்திற்கு முன்பு

Last reply by Toad-Hall 6 நாட்கள் முன்பு

Email setting

I have 2 different yahoo email accounts that I access through Thunderbird. When I added the 2nd account, it changed the SMTP Server Settings "user name" of the 1st one to… (மேலும் படிக்க)

I have 2 different yahoo email accounts that I access through Thunderbird. When I added the 2nd account, it changed the SMTP Server Settings "user name" of the 1st one to the same as the new one. I received an error when I tried to send an email from the 1st account, after looking at the settings, i noticed the SMTP user name was wrong. When I changed it on the 1st account, it automatically changed it on the 2nd account as well.

Asked by michaelh_66 1 வாரத்திற்கு முன்பு

Last reply by sfhowes 6 நாட்கள் முன்பு

5T disk space - startupCache corrupt

I'm on Thunderbird 115.11.1 on Windows 11. I got an error that there wasn't space to download emails today. My Thunderbird profile shows this: 121 File(s) … (மேலும் படிக்க)

I'm on Thunderbird 115.11.1 on Windows 11. I got an error that there wasn't space to download emails today. My Thunderbird profile shows this:

            121 File(s)    100,867,461 bytes
             24 Dir(s)  455,503,380,480 bytes free

In the startupCache folder File Explorer says that there are 2500 directories, 660 files, and 4.94 TB of content. The last few lines of a dir command show this. Note the weird dates on the directories and garbage names.

06/02/2024 12:15 AM 164,221 startupCache.8.little 08/16/2057 01:32 AM <DIR> }+ 3an^.1q 08/08/1997 03:53 AM <DIR> √µÇ┌╪,Pù. 05/04/1990 02:21 PM 467,310,242 4φ)τ~o╗D.cÖê 04/24/2063 05:53 AM <DIR> ╤fεª╫s₧&.╘rα 02/08/2083 12:31 AM 2,596,407,552 «-╞┐I┤U.`xs 10/22/2020 06:59 PM <DIR> *¼²Ñ▐'╣.░╦ 03/06/2078 11:59 AM 3,915,121,951 n│ê/ë∞3Γ.f└ï The parameter is incorrect.

     <DIR>          πºaîí├

▌.»δ The parameter is incorrect.

        333,948,754 Åô␦╖w6ùƒ.x▐

The parameter is incorrect. j]j.╥QwDIR> Φπ═ The parameter is incorrect.

     <DIR>          ╒0q≡ó,.@{¥
            660 File(s) 2,708,943,115,907 bytes
            664 Dir(s)  455,496,040,448 bytes free

What is the best way to clean this up?

Asked by Steve Hansen 1 வாரத்திற்கு முன்பு

Last reply by Wayne Mery 1 வாரத்திற்கு முன்பு

Thunderbird will not switch profiles

When I try to switch profiles, I get the following error: An unexpected error has prevented your changes from being saved. I have been messing around with this on and off… (மேலும் படிக்க)

When I try to switch profiles, I get the following error: An unexpected error has prevented your changes from being saved. I have been messing around with this on and off for a couple of months. I uninstalled Thunderbird and re-installed with no luck. This error is not allowing me to switch to a profile that I have had for over 20 years and I have lost all my Local Folders, quite disturbing. I found a similar thread here, but no solution. Thanks, Paul

Asked by par6 1 வாரத்திற்கு முன்பு

Last reply by david 1 வாரத்திற்கு முன்பு

SLOW TB Version 115

I sent a message a while back about slowness with 115, which I had to download because I had a crash. There were various suggestions, but no solutions to the excessive s… (மேலும் படிக்க)

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

Asked by barrym 3 மாதங்களுக்கு முன்பு

Last reply by Wayne Mery 1 வாரத்திற்கு முன்பு

Thunderbird is "not responding"

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘n… (மேலும் படிக்க)

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Asked by Barbara Allison 1 மாதத்திற்கு முன்பு

Last reply by Wayne Mery 1 வாரத்திற்கு முன்பு