Thunderbird Community Forum

I am losing my Mediacom ISP account (which I have had for 20 years) at the end of this month. I have used Mediacoms web mail server all this time and want to keep many emails and addresses that are on their server. I was told that Thunderbird would allow me to transfer/copy these messages to my computer and retain them there in Thunderbird after I no longer have access to Mediacoms server. I have installed Thunderbird 3 times and spent 2-3 days with help from this forum trying to gt it to work properly but have not succeeded. I have a windows 10 HP laptop and am not completely computer literate so I don't believe I will solve this by myself. I even loaded up an old windows 7 computer which I did with ver 15. but that didn't work either. THe one difference I did notice is that the Tbird auto installation on my Win 10 machine selects POP and on the Win 7 machine it selects IMAP. Mediacom is uses IMAP

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

I don't think Arcgiving is really Performance but I can't find a better category. Is there a way I can get Thunderbird to Archive my 2021 files in Inbox into Archives>2021? I've done part of 2021 manually and need an app or something - but by year because I have to clean out first? Do I need to remove the 2022, 2023, and 2024 part of the structure to prevent them being archived?(again because I need to cleanout first)? Or would you suggest just archive everything up to and including 2024 and go thru archives to do my cleanup? Sorry this is very basic - I've only moved archives manually and need an app or add-on I believe.

Here's my structure:oops - can't use prt scrn to show you, sorry.

I do not know why but since yesterday I don't have the Orange Box in my Thunderbird home page to create a new message. I have to go into account and click on new message ( with a pen icon ). How do I get the orange box back. I have the orange area in the other pages like addresses, calendar, and the like, but not for new messages. How could I get it back because I installed a new copy of Thunderbird but it did not work. Thank you.

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

Suddenly, when I go to send e-mails (to me, or anyone else) I get a pop up signal that says I can't send it because it might be questionable, etc. What do I do send my e-mails since none of them are "scam" or "questionable".?

Need help setting up my domain name with godaddy and Thunderbird email client. need to get DNS Records from godaddy also. Having more trouble with this than I should, I think. I have already setup an email account on Thunderbird with earthlink/mindspring and icloud. No problems at all, in fact, both were very simple. But no so much with the domain name and godaddy. Any assistance will be greatly appreciated.

Hello there,

Using POP3 protocol I receive only the email metadata. It used to work before, it is happening for the last 2 days. See below. It works if the account is created as an IMAP, but this is not what I want. And another thing, it works properly with EM Client latest version that I installed.

Thanks, George

X-RG-Rigid: 684FABBC0C25E40 . X-RazorGate-Vade: 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 X-RazorGate-Vade-Verdict: clean 20 X-RazorGate-Vade-Classification: transactional-account Received: from a59-51.smtp-out.us-west-2.amazonses.com (54.240.59.51) by cmx-torrgi004.bell.net

       id 684FABBC0C25E407 for gdonisan@sympatico.ca; Wed, 13 Aug 2025 14:45:00 -0400

DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=6ujb3doj4mwbngmp2xjutilwl4zbdio3; d=firefox.com; t=1755110699; h=From:Sender:To:Subject:Message-ID:Date:MIME-Version:Content-Type;

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the middle? Trying to configure it exactly like my older one, but can't find the right selections. Had remote help from BestBuy Geek, she only got half of it. The 2nd search bar is there, and tried to take a snap of it but can't get it. It has the threads symbol, the attached symbol, and one other on the left, and at the end of that line is the symbol to select them. She missed that completely. Can anyone tell me what that part is called, and where to make the selections from? (easier if I could show it to you, sorry) As always, Thank you! Stacy

No new messages after opening Thunderbird

Since yesterday (24/07/2025), when I open Thunderbird, I don't see new messages. I can see the number of new messages, but no new headers. I didn't have this problem before. When I access my account through a browser, there are new messages that Thunderbird doesn't see. I have version 140.1.0. I have the message threads enabled - All.

Polish/Polski Brak nowych wiadomości po otwarciu Thunderbirda Od wczoraj (24-07-2025) po otwarciu Thunderbird - nie widzę nowych wiadomości, widać liczbę nowych wiadomości, ale brak nowych nagłówków. Wcześniej nie miałem tego problemu. Jak wchodzę na konto przez przeglądarkę, są tam nowe wiadomości, które nie widzi Thunderbird. Mam wersję 140.1.0. Mam włączone odnośnie wiadomości - Wątki - Wszystkie.

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

not sure if this is where i should be but i tried the Thunderbird help and got no answer. After the most recent Thunderbird up date and a Thunderbird install over existing one when i go to my drafts folder and click on any draft or save message in there i get a yellow bar at the bottom of the page that i have never seen before . Now i do not want recreate a new profile and lose all my contacts book marks add on etc. how do i remove that yellow bar in Thunderbird mail

Running Thunderbird, with auto login to my ATT.NET account. I recently changed my ATT.NET PW (on ATT.NET) Thunderbird is still able to log on to my ATT.NET account and rec/send emails. I went into PW manager and removed the saved PW for my ATT email account.

Thunderbird is still able to log into ATT.NET

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

I have Thunderbird as my client on my primary home workstation as well as my traveling laptop. Each instance is configured exactly the same with regards to the four servers I use: Earthlink, GMail, Outlook and GMX. Each of those server/services is also identically configured with regards to these Server Settings: Leave Messages on the Server Until I Delete Them.

Each of the servers -- except GMail -- has the same behavior with regards to how it handles things when I click on the option to Get Messages, i.e., each server seems to be able to identify which of the clients has and which of the clients has not previously been served up with a newly arrived email. It will not send the same email to the same client more than once.

GMail is the exception. There I get what seems to be a first-come-first-served protocol. If I perform Get Messages on the laptop, I will get the email, but will not be able to get the email when I subsequently make the request from the workstation's Thunderbird instance. [Or, if the first request is made from the workstation instance, the laptop instance will never get the email.]

I realize that my usage pattern is rather unique, so it may well be that no one else has ever experienced this behavior, but if anyone has -- with regards to any email server, not just GMail -- and knows a work-around, I would appreciate the instruction.

And, in anticipation of one line of questioning, when I say that all four server/services are configured the same, I am indicating that I do work with GMail as a POP3 server, not IMAP. All my email content ultimately resides on my own hardware resources and is only temporarily resident on hardware provided by the server/service entity.