Unable to write or send e-mails

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that… (மேலும் படிக்க)

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that drop-down menus are blank. Thus clicking on "New Message" button produces a minimised blank dialog. Thus I am unable to send new e-mails. Clicking on other links such as help, tools, file etc produces narrow blank dialogs. I am able to continue receiving and reading incoming e-mails. Re-starting the computer sometimes produces a short term improvement. I am using an AMD 6 core CPU 32-bit operating system, x64-based processor I am trying to use Thunderbird 115.9 on Windows 10. It used to work, but the recent, continuing malfunction might be due to an automatic update, but I was not aware of the version number until the malfunction happened.

Kenneth Whiteley

Asked by ksw40 23 மணி நேரத்திற்கு முன்பு

Last reply by david 6 நிமிடங்கள் முன்பு

All accounts, folders, mails disappeared.

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut d… (மேலும் படிக்க)

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut down the PC. Monday morning, opened Windows, all seems there except TB which has a screen with an Account Setup tab inviting me to set up an existing email address. Close that tab and the attached screen image appears, open tabs blank, no accounts pane on the left, no emails, no local folders. Nuffin. Restart TB and Windows, twice, still Nuffin. Look in Profiles, yes, under Mail all profiles appear to be present and the correct size. Going to gmail’s on line email system shews account open and receiving email normally. I had a problem a month ago after a TB update when all accounts were present but no emails were displayed. I changed the password to 0auth and recovered my emails. That took three days to resolve and I lost a business client through the delay in responding. Today I must file several court documents or I shall be in deep poo. Any suggestions how to recover the left hand accounts pane and see the accounts and folders will earn my undying gratitude.

Asked by jfdi 2 மணி நேரத்திற்கு முன்பு

Last reply by david 17 நிமிடங்கள் முன்பு

Thunderbird v115 destroys emails

Thunderbird 115 destroyed existing emails in several accounts !!!! Compacting folders removes emails Deleting emails leaves data in the folders etc, etc, etc....… (மேலும் படிக்க)

Thunderbird 115 destroyed existing emails in several accounts !!!! Compacting folders removes emails Deleting emails leaves data in the folders etc, etc, etc.......

where can I get a download of the last trouble free flatpack version of Thunderbird

Is there an automatic removal to go back to the previous version

Anne

Asked by Anne Sixgun 5 மாதங்களுக்கு முன்பு

Last reply by Wayne Mery 9 மணி நேரத்திற்கு முன்பு

multiple NSTMP files in a subfolder of IMAPMAIL of TBird 115 (Gmail) in Windows 11

I have multiple nstmp files in a subfolder of IMAPMAIL of TBird 115 using GMail in Windows 115. The files range in size from 170 to 335 megs. Do I need to keep them all, … (மேலும் படிக்க)

I have multiple nstmp files in a subfolder of IMAPMAIL of TBird 115 using GMail in Windows 115. The files range in size from 170 to 335 megs. Do I need to keep them all, or can some be deleted? On a weekly basis, I do move mails I want to archive from the server to Local Folders and compact the various folders, as well as regularly deleting mail I don't need from the IMAP Inbox. I keep mail in the IMAP Inbox that I need to be able to access from anywhere. It looks like the size of the NSTMP files seems to follow the historical size of the IMAP Inbox. Thanks!

Asked by AlanBadger 2 வாரங்களுக்கு முன்பு

Last reply by Wayne Mery 9 மணி நேரத்திற்கு முன்பு

Pop Inbox folder not shown: Size 15 GB

I am using Thunderbird version 115.7.0(64-bit). The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg. The Inbox folder is not displayed as t… (மேலும் படிக்க)

I am using Thunderbird version 115.7.0(64-bit).

The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg.

The Inbox folder is not displayed as the attached image file,Folders.jpeg, indicates.

Please provide me with a solution to this problem.

Asked by harshapereratrinco 3 மாதங்களுக்கு முன்பு

Last reply by Wayne Mery 9 மணி நேரத்திற்கு முன்பு

Excessive "Compacting" notices??

Hello, This is more of a puzzling question. I have been receiving multiple daily notices to Compact the Folders, to save 503MB of space. Even after doing a "Compact" I… (மேலும் படிக்க)

Hello,

This is more of a puzzling question. I have been receiving multiple daily notices to Compact the Folders, to save 503MB of space. Even after doing a "Compact" I get another request or pop-up to do it again. I even went to the pull down menu and did a "Compact" from there and again less that an hour later another pop-up!! I have upgraded to the latest version 115.8.0 (64-bit) and the same thing happens.

I know I have an option to make the "Compacting" automatic but I am concerned that it will happen constantly and block me from normal usage at the worst time.

The the question is: What am I missing or what is the solution??

Thanks,

Les

Asked by lrneidig 2 மாதங்களுக்கு முன்பு

Last reply by Wayne Mery 9 மணி நேரத்திற்கு முன்பு

Sending cablespeed.com emails bounce back with spam msg

I use Thunderbird for mail.cablespeed.com email accounts as well as a gmail account. The last few days all outgoing messages on the cablespeed accounts do not go, instea… (மேலும் படிக்க)

I use Thunderbird for mail.cablespeed.com email accounts as well as a gmail account. The last few days all outgoing messages on the cablespeed accounts do not go, instead I get this error message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: [VO-1] Message blocked due to spam content in the message.. Please check the message and try again.

What is happening? What can I do about it? Tech support (such as it is) from Astound Broadband, the current owner of cablespeed, says that they have ended the use of all 3rd party email clients...without notification. They want me to use their web email. My contacts are on Thunderbird, my email folders are on Thunderbird. What a headache. The gmail account works as it should on Thunderbird.

This is new. What can I do?

Asked by shelton928 2 நாட்கள் முன்பு

Last reply by jndizon 11 மணி நேரத்திற்கு முன்பு

Is there an SFTP provider for Filelink?

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share lar… (மேலும் படிக்க)

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share large files with the industry partner is a Kiteworks platform, that is configured to only allow SFTP and the webclient.

When clicking on "Find more providers", the only provider that isn't specific to a business like Dropbox is Webdav.

Is there any way to use an SFTP server for Filelink?

Asked by kb 5 நாட்கள் முன்பு

Last reply by James 13 மணி நேரத்திற்கு முன்பு

Thunderbird Beta extremly slow (win10)

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving t… (மேலும் படிக்க)

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

Asked by bernd_hauschild 2 வாரங்களுக்கு முன்பு

Last reply by Wayne Mery 15 மணி நேரத்திற்கு முன்பு

After a normal boot of the Windows 11 Pro, I start Thunderbird and work with success. After closing the program, I can't start it again. No error message appears. message

Edition Windows 11 Pro Version 23H2 Installed on ‎09-‎Mar-‎23 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0 Thunderbird 125.0 (64 bit… (மேலும் படிக்க)

Edition Windows 11 Pro Version 23H2 Installed on ‎09-‎Mar-‎23 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Thunderbird 125.0 (64 bit)

Asked by Max Sidsamer 1 வாரத்திற்கு முன்பு

Last reply by Wayne Mery 15 மணி நேரத்திற்கு முன்பு

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (மேலும் படிக்க)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 2 மாதங்களுக்கு முன்பு

Last reply by Poor Loser 17 மணி நேரத்திற்கு முன்பு

Can't reconfigure Thunderbird to receive or send.

Hi, Last week, my Thunderbird just stopped showing new incoming mail. I have tried many, many times to get it up and running with my new emails. I am with Telstra as my i… (மேலும் படிக்க)

Hi, Last week, my Thunderbird just stopped showing new incoming mail. I have tried many, many times to get it up and running with my new emails. I am with Telstra as my internet provider, running Windows 11 and Norton360. I am not able to send either. All my folders are OK, and I have not lost any content. I am able to see new emails on my Telstra email but I prefer to have Thunderbird. Please advise what to do. Ryan

Asked by rstec 1 நாள் முன்பு

Last reply by christ1 20 மணி நேரத்திற்கு முன்பு

Thunderbird email 📧 ssyes

So emails are not appearing in my inbox…even when I send them to myself. They show in sent, I n my phone and in gmail.

Asked by amsp.lutz 5 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

Tbird hangs "Downloading Message 1 of ..."

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message … (மேலும் படிக்க)

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message 1 of [N]" status report, but then hangs right there, takes 3 or 4 minutes even to (re-)populate the tabs and panes that had been open, doesn't get past the alleged first new msg even in 15 or 20 minutes. When it does populate the Inbox pane, it shows no messages newer than last night just before shutdown. Very sluggish response to cursor, too: for ex. 30 seconds from clicking on a msg title in the Inbox pane to displaying that msg, even longer to bring up Help/About (with "Not Responding" shown in its title bar.)

  I get my mail through gmail's IMAP server but prefer to use Tbird's interface . Thinking there might be something evil about the first msg that was waiting to be downloaded, I used gmail's web interface to review everything new since last night, deleted several msgs that had attachments, then started Tbird again.  No change.  Can't even get Tbird into the "Work offline" state because it attempts download-of-new-msgs immediately after being started.
  The only consistently effective way I have found to STOP the hung Tbird is through (Classic) Task Manager's "Processes" list, which usually shows five or six "thunderbird.exe" instances.  After selecting whichever has the largest memory allocation I click on "End Process."
  This all "feels like" a bollixed internal state.  Does Tbird store internal-state information in its own file, or is it buried in the Registry?   If I attempt restoration from a backup, which files are needed; or is that unwise?
 I see there is a mid-April update available to 115.10; would installing it reset current messed-up internal state, or will that already messy situation prevent the update?   Is there any risk of losing my Inbox, Sent, etc contents?

Thanks!!!

Asked by IrvT 6 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

seeing second reply to sent emails

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF. When I receive a second reply to an email I've sent via one of my email service p… (மேலும் படிக்க)

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

Asked by u4207231 5 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

Authentication Failure with Gmail

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Goo… (மேலும் படிக்க)

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Google Window headed "Sign in to Mozilla Thunderbird Email" which refuses to go away. Clicking on the 'help' or 'privacy' options in that google window produces no more than a blank window but then "Sign in to Mozilla Thunderbird Email" reappears a few minutes later. My other gmail account doesn't have this problem, so I assume it's not gmail but it's T'Bird.

What's going on?

(BTW signing into this Support resulted in an email "New sign-in to Mozilla Support" warning "New sign-in to Mozilla Support to Firefox on Windows 10". Trouble is, I'm on Windows 11. Trivial maybe, but telling maybe.)

Asked by howardg 5 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

Thunderbird on two monitors with different resolutions

I have Thunderbird installed on my laptop running Fedora 40 with Gnome on Wayland. I have two monitors with different resolutions. The laptop monitor has a resolution of… (மேலும் படிக்க)

I have Thunderbird installed on my laptop running Fedora 40 with Gnome on Wayland. I have two monitors with different resolutions.

The laptop monitor has a resolution of 1920x1080 whereas the external monitor has a resolution of 1360x768.

Thunderbird display fine on the main monitor, but when I move it to the external display, everything becomes huge and unusable.

I don't want to scale things in such a way that I have the opposite problem, that is things are way too small on the laptop monitor. Is there a way to have Thunderbird scale properly on the external monitor to have it maintain the right proportions on both monitors?

Asked by entodoays 4 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

migrate thunderbird to Office 365

I am migrating from Thunderbird to Office 365. I have moved the email by putting the Gmail details into Office 365. However could you please advise how I can migrate Task… (மேலும் படிக்க)

I am migrating from Thunderbird to Office 365. I have moved the email by putting the Gmail details into Office 365. However could you please advise how I can migrate Tasks , Calender and Contacts from Thunderbird to Office 365 without having to pay for an Mbox to pst conversion tool.

Asked by Trevor Evans 4 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

External request to provide email content and send automatically

External request to provide email content and send automatically, such as HTTP GET or POST similar to restAPI to do stuff on thunderbirds application for automated tasks,… (மேலும் படிக்க)

External request to provide email content and send automatically, such as HTTP GET or POST similar to restAPI to do stuff on thunderbirds application for automated tasks, like opening emails, send email.

Asked by Antor Ahmed 4 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு

Thunderbird 115.10.1 (64-bit) fails to send SMTP messages

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error. Sending of the message failed. The message could not be… (மேலும் படிக்க)

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

Asked by mozilla414 6 நாட்கள் முன்பு

Last reply by Matt 1 நாள் முன்பு