• Archived

"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (மேலும் படிக்க)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox crashes even in safe-mode

Hello, i have recently purchased new components for my computer. After alot of installation trouble (PSU power was too low) i got everything set-up. I have a fresh insta… (மேலும் படிக்க)

Hello,

i have recently purchased new components for my computer. After alot of installation trouble (PSU power was too low) i got everything set-up. I have a fresh installation of Windows 7 Proffesional on my SSD. Since i bought new components for my computer i ran into alot of problems. Firefox keeps crashing when doing anything, really. I tried running it in safe mode and it works fine for like 5 minutes, but then it crashes again and keeps crashing on startup for a minute or two. I have similair problems with google chrome, but with google chrome it does not stop crashing. Here is how a crash normally begins: After a while of running normal, firefox freezes and stops responding. i try to close it with the windows dialog. Now when i try to open it again it goes into an unstable state meaning that it would either freeze again, or crash with the mozilla crashreport screen. on a rare occasion, the screen even goes black and shows a NVIDIA kernel error. I have attached a few images of errors i constantly get in the event viewer. I hope they will be of help.

Asked by tobb 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox won't let me download any Word documents?

I tried to download a word file from google docs, but it didn't work and caused firefox to freeze. I thought it might be docs having a problem, but when I tried to downlo… (மேலும் படிக்க)

I tried to download a word file from google docs, but it didn't work and caused firefox to freeze. I thought it might be docs having a problem, but when I tried to download a word document from Word itself, firefox also froze, meaning that firefox must be the culprit behind it. Would anyone happen to know how to solve this problem?

Asked by Icetailgreg 4 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 4 ஆண்டுகளுக்கு முன்பு

  • Archived

With Firefox I cannot see a google calendar embedded into a webpage but I can see it with other browsers. I've dumped the cache and restored Firefox. Now what?

I'm running Windows 10 with the first anniversary update installed. This had not been a problem before but I am not sure exactly when it started. Maybe with Windows 10 or… (மேலும் படிக்க)

I'm running Windows 10 with the first anniversary update installed. This had not been a problem before but I am not sure exactly when it started. Maybe with Windows 10 or maybe with the anniversary update. Thanks for help with this. I'd prefer to use Firefox rather that switch to Edge or Chrome, both of which are not having the problem.

Asked by EBenson 4 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Download window too small, can't be expanded

I tried - restarting my computer - safe mode - private mode - refreshing firefox - reinstalling firefox - deleting the profile file - deleting xulstore.json or Localstore… (மேலும் படிக்க)

I tried - restarting my computer - safe mode - private mode - refreshing firefox - reinstalling firefox - deleting the profile file - deleting xulstore.json or Localstore.rdf file as described here: https://support.mozilla.org/en-US/questions/1140329 - deleting the whole Firefox folder in Application support - banging my head against the wall.

I'm still not able to get a properly sized download prompt so I can actually download files.

Downloads work fine in Chrome and Safari on the same sites.

Asked by smartcarleen 4 ஆண்டுகளுக்கு முன்பு

Last reply by rsblanchard 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox crashes

Hello, My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version. Crashing id: https://crash-stats.moz… (மேலும் படிக்க)

Hello,

My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version.

Crashing id: https://crash-stats.mozilla.com/report/index/0d98146c-771c-4ef4-9110-8dc992161007

Asked by happydg 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

How do I create a new Firefox account?

(1) I need to create a new Firefox account with my new email address. I do not see any visible to do that. Where is the link to create a new Firefox account? (2) Once I c… (மேலும் படிக்க)

(1) I need to create a new Firefox account with my new email address. I do not see any visible to do that. Where is the link to create a new Firefox account?

(2) Once I create the new Firefox account, how to I transfer all of my folders and bookmarks to the new account?

Asked by Mark In Lincoln 4 ஆண்டுகளுக்கு முன்பு

Last reply by the-edmeister 4 ஆண்டுகளுக்கு முன்பு

  • Archived

When I click on Donate button at https://marriages.net/marriage-ministry-donation/ Firefox displays very differently than Chrome or MS Edge - how to fix?

It is the Chrome or MS Edge versions that are correct and render the correct way at PayPal.

Asked by gtomarriage 4 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Where did the eBay search engine go?

Firefox 49.0.1 - the eBay search engine disappeared. I've had it installed for a LONG time and now it's gone.

Where did it go?

How do I get it back?

Asked by kinoav8r 4 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 4 ஆண்டுகளுக்கு முன்பு

  • Archived

facebook memory leak

Hello, Since version 48 of Firefox I have constant memory leaks when visiting the Facebook website. This only happens on this website and results in my RAM (8GB) being c… (மேலும் படிக்க)

Hello,


Since version 48 of Firefox I have constant memory leaks when visiting the Facebook website.

This only happens on this website and results in my RAM (8GB) being completely used, after that the browser becomes very slow and than it crashes everything; so all other websites and downloads are all gone :(

In the mean time I even installed my OS again but nothing changed.

This is clearly only with Firefox that this happens.

Even before version 48 there where no problems.

I use firefox 49.0.1 now and Windows 7 X64.


Thanks

Sebastian

Asked by Sebastian 4 ஆண்டுகளுக்கு முன்பு

Last reply by John99 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Crash whenever webrtc function records a video more than 5 seconds if multiprocess is enabled

Mozilla crashes every time when I record and save a video (more than 5 seconds) through webrtc function. The problem is not there if multiprocess is disabled. Please let … (மேலும் படிக்க)

Mozilla crashes every time when I record and save a video (more than 5 seconds) through webrtc function. The problem is not there if multiprocess is disabled.

Please let me know the reason for the same.

Asked by AMITJAIN02 4 ஆண்டுகளுக்கு முன்பு

Last reply by the-edmeister 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox launches "fresh" each time as if first installed

For the last couple weeks when Firefox launches it acts as if it has just been installed. For example, my homepage has changed from my.yahoo.com (or google.com) back to … (மேலும் படிக்க)

For the last couple weeks when Firefox launches it acts as if it has just been installed. For example, my homepage has changed from my.yahoo.com (or google.com) back to the default Mozilla Firefox page. In addition, all of my preferences are lost; i.e. options like save passwords, close multiple tabs without prompting, hide recently bookmarked. My bookmarks DO remain (with or without being signed into sync) but all other options have been changed back to default. I have tried the following:

Refreshing Firefox. Repairing Firefox (remove profile files) Uninstalling Firefox, removing Mozilla program files folder and all Mozilla registry entries, and re-installing. Other browsers work fine, virus scan reveals no malicious programs/rootkits. Windows 10 64b Firefox 49.0.1 All OS updates and plugins are current as far as I can tell.

Any help or suggestions are greatly appreciated!

Asked by Bill62 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Using Windows Vista, my Firefox webpages 'smear' as I scroll down.

Text and pictures smear and stretch as I scroll down through pages. See attached. It seems to quit doing this if I run with Add Ons disabled, but I am not sure which add … (மேலும் படிக்க)

Text and pictures smear and stretch as I scroll down through pages. See attached. It seems to quit doing this if I run with Add Ons disabled, but I am not sure which add on could cause this. Been using Firefox for years on this system and this is a first. Image attached.

For whatever reason, I long ago stopped using IE, as it doesn't work at all.

Asked by DBurns89 4 ஆண்டுகளுக்கு முன்பு

Last reply by philipp 4 ஆண்டுகளுக்கு முன்பு

  • Archived

FF uses high CPU and Mem only when opening Apple ID webpage

Using Windows 10 on new machine with 8mb dimm3 memory and quadcore cpu and when opening Apple ID to login FF goes to 90% or more cpu useage and 60-70% memory use and then… (மேலும் படிக்க)

Using Windows 10 on new machine with 8mb dimm3 memory and quadcore cpu and when opening Apple ID to login FF goes to 90% or more cpu useage and 60-70% memory use and then FF is frozen for a long while with memory use continuing to rise ....

Asked by Jeffreyb42 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

I'm on a brand new install of Firefox and it keeps crashing just about every 15 minutes.

I just installed Firefox onto my new computer, and with no add-ons or extensions being used, it keeps crashing practically every 15 minutes or so. Attached is the list of… (மேலும் படிக்க)

I just installed Firefox onto my new computer, and with no add-ons or extensions being used, it keeps crashing practically every 15 minutes or so. Attached is the list of all the crashes.

Asked by BGraschel 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Improper rendering or not working at all

Don't whether I am an exception but there are more and more websites that do not render at all, render incorrect or give an error even though they work fine in Chrome and… (மேலும் படிக்க)

Don't whether I am an exception but there are more and more websites that do not render at all, render incorrect or give an error even though they work fine in Chrome and IE. I disabled ALL add-ons and restarted Firefox to no avail. Some have since been re-enabled. Here is a list of some of the sites causing issues and the list is getting bigger by the day. Open the links in Firefox and compare to either Chrome or IE. Does anybody have an actual solution to this?

https://familysearch.org/blog/en/family-tree-innovations-2016/?et_cid=51597499&et_rid=847207645&linkid=https%3a%2f%2ffamilysearch.org%2fblog%2fen%2ffamily-tree-innovations-2016%2f&cid=em-2166

Firefox - video does not go full screen Chrome - Works fine

==============================================

http://www.lg.com/ca_en

Firefox - Does not render properly at all IE - Works fine

==============================================

http://www.ted.com/talks/andy_yen_think_your_email_s_private_think_again#

Firefox - Video does not play/load IE - Works fine

==============================================

http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/steveschaefer/2016/10/06/twitter-takeover-bidders-google-apple-salesforce/&refURL=&referrer=#1dd0edc3189e

Firefox - Gets a blank page IE - Works fine

==============================================

http://www.seagate.com/ca/en/

Firefox - Get message "The page isn’t redirecting properly" IE - Works fine

Asked by kosimek 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox takes too long to fully load webpages

Constantly while using Firefox the webpages do not fully or properly load and I have to sit and wait for a long while before it does, but sometimes it never does and I ha… (மேலும் படிக்க)

Constantly while using Firefox the webpages do not fully or properly load and I have to sit and wait for a long while before it does, but sometimes it never does and I have to give up my internet work. I am attaching a picture of what I am referring to.

Asked by cbotbyl 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

I am not recieving password reset on mitchellphotog at juno com. Why not?

This happened on another web page also. I submit request for new password. I am told I am being sent an email with a link but the email never arrives. edited email fro… (மேலும் படிக்க)

This happened on another web page also. I submit request for new password. I am told I am being sent an email with a link but the email never arrives.


edited email from public and from spam/search bots.

Asked by mitchellp 4 ஆண்டுகளுக்கு முன்பு

Last reply by James 4 ஆண்டுகளுக்கு முன்பு

  • Archived

ichangdSETINGS/COLORS2blackbakground+beigeleters,butsometimesLETRSSTAYBLAK(soINvisiblfe.inputmaskfrequently);plHELP!(i=fotofobik+RSI:((

+aditionaly,downloadinVIDEOPLAYER=problematik(iv2useGCHROM4dad,uh:(

Asked by sven700 4 ஆண்டுகளுக்கு முன்பு

Last reply by Happy112 4 ஆண்டுகளுக்கு முன்பு

  • Archived

cannot install downloaded add-on because Firefox flagged it as corrupt

trying to install a perfectly legitimate browser extension that will send a donation to my chosen charity when I shop online at participating merchants, but Firefox keeps… (மேலும் படிக்க)

trying to install a perfectly legitimate browser extension that will send a donation to my chosen charity when I shop online at participating merchants, but Firefox keeps blocking installation and giving me an error message saying that the file is "corrupt". tried changing settings for that website: added it to allowed sites - add-ons installation and un-checked "block dangerous downloads" & "warn me about unwanted and uncommon software" but still no luck. how can I allow this extension that I want without opening my computer up to all sorts of safety vulnerabilities?

Asked by zuanne 4 ஆண்டுகளுக்கு முன்பு

Last reply by John99 4 ஆண்டுகளுக்கு முன்பு