I accidentally installed malware and I can't find it anywhere, how do I remove it

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't reme… (மேலும் படிக்க)

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Asked by Sasha Madsen 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

how do I reopen windows accidentally closed 2 months back

how do I reopen windows in my Mozilla Firefox browser that were accidentally closed two months back?

Asked by Aditya Bandyopadhyay 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Add links to start page

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and la… (மேலும் படிக்க)

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and latest (Feb '24) FireFox...... how can it be so non-intuitive? I can't find an option anywhere...

Asked by chris.douglass 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

Search with Startpage in address bar

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image). Press Enter, and the Startpage results page for this … (மேலும் படிக்க)

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image).

Press Enter, and the Startpage results page for this search phrase would show up. Somehow, this has now changed. I press Enter, but the result is just the Startpage home page, with a blank search box (see second image). So I then have to type the same phrase in again in Startpage's own box. This just trips me up.

The crazy thing is that this only happens sometimes - but more often than not. I haven't seen it work right for weeks: I just did it now to make screenshots, and it worked wrong. I just did it again and it worked as expected: pressing Enter took me to Startpage's results.

Any clues how to change settings to fix this?

Asked by sebthirlway 2 மாதங்களுக்கு முன்பு

Last reply by zeroknight 2 மாதங்களுக்கு முன்பு

Restore old Firefox Profile

I have tried to restore my old Firefox profile and bookmarks but I cannot accomplish these tasks. Can someone please sign into my computer and restore for me?

Asked by dudleymadquilter 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

How to stop MS Edge opening all web links. I've checked settings to make FF default app for all web links but no improvement.

Very irritating that any link in an email etc opens in MS Edge rather than FF. I've checked settings to make FF default app for all web links but no improvement.

Asked by Baker59 2 மாதங்களுக்கு முன்பு

Last reply by zeroknight 2 மாதங்களுக்கு முன்பு

Firefox as default browser

I suspect that a recent Microsoft update changed the default browser on my computer from Firefox to Microsoft Edge so everything now opens in Edge instead of Firefox. W… (மேலும் படிக்க)

I suspect that a recent Microsoft update changed the default browser on my computer from Firefox to Microsoft Edge so everything now opens in Edge instead of Firefox.

When I checked in Firefox Settings I saw that Firefox was supposedly still the default browser. I hoped that by re-selecting Firefox as the default it would take things back to the way I liked them (Firefox as default), but I'm still stuck with everything opening in Edge and am very unhappy about that. I like the greater privacy of using Firefox, and I prefer the way it works.

How can I disable or completely get rid of Edge and get back to Firefox as default browser? I don't like being spied on, and I don't like having my choices disabled and being forced to do something I didn't choose.

If someone can help I would appreciate it greatly but in replying, please bear in mind that I'm a 76-year-old retired carpenter more familiar with hammers than with computers.

Al R.

Asked by alreu 2 மாதங்களுக்கு முன்பு

Last reply by zeroknight 2 மாதங்களுக்கு முன்பு

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (மேலும் படிக்க)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

I want to change the website background color from black to white as before, it was changed to black some how?

Please show me how to change the website background color to white, it is black now and I want to change it back to white. Thanks.

Asked by peter.tsai 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Backup

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. … (மேலும் படிக்க)

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. I would like to know if there's a way to actually export and import bookmarks with one click, rather than me having to add 200 pages from the list manually. When I tried importing the file, the list ended up somewhere random and not where bookmarks are

Asked by Devin M V 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

Your browser is too new,Some features will not work properly.Please download 51.0 or earlier.

Your browser is too new,Some features will not work properly.Please download 51.0 or earlier.

Asked by frank-wint 3 மாதங்களுக்கு முன்பு

Last reply by James 3 மாதங்களுக்கு முன்பு

Firefox crashing daily

Windows 10 Pro, 64 bit Firefox. Firefox has crashed daily for the last week. Firefox and windows are up to date. Latest crash report is bp-d098dc67-4cd0-4bfa-a9ed-94d1d02… (மேலும் படிக்க)

Windows 10 Pro, 64 bit Firefox. Firefox has crashed daily for the last week. Firefox and windows are up to date. Latest crash report is bp-d098dc67-4cd0-4bfa-a9ed-94d1d0240218. Any idea what is happening? What other information is needed?

Asked by pcwatson 2 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 மாதங்களுக்கு முன்பு

Browser question or issue

I have a question about the way Firefox browsers behave from a PC to an Android device. I have a simple non responsive HTML CSS website that I have built that looks good … (மேலும் படிக்க)

I have a question about the way Firefox browsers behave from a PC to an Android device. I have a simple non responsive HTML CSS website that I have built that looks good on a Windows PC browser but on my Android devices the layout is slightly off. I have tried a few tricks to solve the issue by adding a bit of length to a page so I could space out the text boxes and the links but it didn't help. The best way to describe this is to let you see a couple of snapshots so someone can see the actual issue first-hand. I normally test my websites on two different browsers with the other browser being Chrome. I test both on PC and Android and the issue is only showing up on Android devices. I am a Firefox user but I still test across a few different browsers to see how a website will behave. As mentioned, I only see this issue with Firefox on my Android devices and I have not been able to solve this issue. I would like to ask you if you can advise me on this issue. Thank you, Mike

Asked by flash0011 3 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (மேலும் படிக்க)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 53 நிமிடங்கள் முன்பு

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (மேலும் படிக்க)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Opening Outlook emails error message

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it… (மேலும் படிக்க)

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it. This problem started yesterday 2.8.2024

Asked by dina.hargrave 3 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு