• Archived

I can no longer access my email account on Xfinity

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is: Secur… (மேலும் படிக்க)

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is:

Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

I looked at the Help for this and couldn't understand any of it; besides which, the help didn't have this specific error; instead mentioned 2 other types of error: SSL ERROR RX MALFORMED HANDSHAKE and SSL ERROR UNSUPPORTED VERSION

Asked by resdreich 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 10 மாதங்களுக்கு முன்பு

  • Archived

change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (மேலும் படிக்க)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

Asked by wiltonking 10 மாதங்களுக்கு முன்பு

Last reply by James 10 மாதங்களுக்கு முன்பு

  • Archived

Tab foregrounds become gray for NYTimes pages

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background c… (மேலும் படிக்க)

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background color is a similar gray, so the tab symbol for the NYTimes (beginning with an ornate letter T) cannot be distinguished from the background. The NYTimes tab foreground color used to remain black.

For an example, go to https://www.nytimes.com/. The tab foreground colors for some NYTimes pages remain black; for example, go to https://help.nytimes.com/hc/en-us. I think this tab foreground color change began recently, less than a month ago. This problem does not occur for web sites other than the NYTimes. Restarting my computer does not help. This tab color problem does not occur in Edge or Chrome.

Thanks for any info

Asked by NotFred3 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

Firefox using a lot of battery

I really love Firefox and think it to be one of the best browsers but just there is one problem with it. It really uses a lot of my battery and ram of my Macbook air M1. … (மேலும் படிக்க)

I really love Firefox and think it to be one of the best browsers but just there is one problem with it. It really uses a lot of my battery and ram of my Macbook air M1. The amount of battery usage is significantly higher compared to other browsers (Even about 10 times more!), It is my request to Mozilla to fix this problem. Firefox is really awesome but it uses a lot of resources.

Asked by Celestial_Sapien 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

When I click on a link from an email it it does not open in Firefox

Whenever I click on a link from an email it opens in a different browser (Edge). I prefer it to open in Firefox. How do I change the settings so it does this?

Asked by alexander.garay 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

video file unsupported

I was trying to watch a video but it says "no video with supported format and MIME type Found" But I had just watched a video there 10 mins before. Is there a extention … (மேலும் படிக்க)

I was trying to watch a video but it says "no video with supported format and MIME type Found" But I had just watched a video there 10 mins before. Is there a extention for extra file/format types or a way to fix it?

Asked by jmcgowanlenox 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 10 மாதங்களுக்கு முன்பு

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (மேலும் படிக்க)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 9 மாதங்களுக்கு முன்பு

  • Archived

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. My only intention was to deleted the account not all the history,etc on local.

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? … (மேலும் படிக்க)

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

Asked by navpreet.np1 10 மாதங்களுக்கு முன்பு

Last reply by Andrew 5 மாதங்களுக்கு முன்பு

  • Archived

Firefox crashes after selecting a file to send - STATUS_CALLBACK_RETURNED_LANG

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to se… (மேலும் படிக்க)

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to send a file on, click "browse", choose file and... crash to desktop.

Checking the about:crashes page and uploading the crash (that works...) gives the error: STATUS_CALLBACK_RETURNED_LANG

I had issues with Firefox and Mapped Networked Drives in Windows before. So, I thought... save my stuff (no issues...) then reboot windows. Rebooting seems to fix a lot of stuff after all. But not here.

I reconnected my 3 drives (to the same NAS), opened Firefox, which takes a while to show a single page, go to sendspace.com and choose a file to upload from my NAS. Crash.

I disconnect my drives (all 3 of them), try send a file and... succesfully queued for upload.

What the heck? 99.5% of my files are on my NAS!

Here are the status reports to all the crash reports I sent to Mozilla: https://crash-stats.mozilla.org/report/index/f90da30b-a25e-46ef-b4f3-c62830230702 https://crash-stats.mozilla.org/report/index/89bd85e9-0136-463e-b215-50eac0230702 https://crash-stats.mozilla.org/report/index/f568fda8-95e1-47a8-9605-c92b00230702 https://crash-stats.mozilla.org/report/index/770ec31d-9c2f-4140-be5b-03d270230702 https://crash-stats.mozilla.org/report/index/929b552f-f0f6-4277-892b-7d8fd0230702 https://crash-stats.mozilla.org/report/index/05b5b342-2cbe-4f64-a746-4e8400230702 https://crash-stats.mozilla.org/report/index/b3f60991-3f92-49a4-8812-2c9d00230702 https://crash-stats.mozilla.org/report/index/6eae55d5-a4ae-419d-b97a-55a5d0230702 https://crash-stats.mozilla.org/report/index/783ca68e-be22-4893-a55e-070e60230702

A reminder: Troubleshooting mode does NOT fix my issues.

AMD Ryzen 5900X Gigabyte X570 Aorus Master 64GB of DDR4 @ 3600 CL16 2TB Sabrent Rocket 4 Plus Asus XG-C100C 10Gbit Synology DS1821+ (4×10TB with 1 redundancy drive)

Asked by Wolf-of-Spirit 10 மாதங்களுக்கு முன்பு

Last reply by Medhasree Suram 10 மாதங்களுக்கு முன்பு

  • Archived

Firefox Monitor

I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in … (மேலும் படிக்க)

I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in the Firefox Password Manager, also I have deleted the actual email accounts from the "respective" email services. *At least said "respective" email service have told me my accounts were...No Longer.?

At anyrate, I don't necessarily have any new email addresses to add, I simply do not use the ones I'm trying to delete. So, if anyone has any ideas, they would be received with much appreciation. Thanks all at the Moz:lla Support team and anyone else I've surely forgotten to mention, Aa-Ron

P.S. Thank you for the "Helpful Tip" at the bottom, however, I can think of nothing else. Although, my lack of computer literacy and below Pr-School level I.T. skills means there's a more than very high chance I've done something or other wrong. Ha! Thank you all, Aa-Ron

Asked by Aa-Ron 10 மாதங்களுக்கு முன்பு

Last reply by James 10 மாதங்களுக்கு முன்பு

  • Archived

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (மேலும் படிக்க)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 10 மாதங்களுக்கு முன்பு

Last reply by Kiki 2 மாதங்களுக்கு முன்பு

  • Archived

Hyatt.com

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They ne… (மேலும் படிக்க)

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.


Fix your browser.

Asked by TheJoeGreene 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 10 மாதங்களுக்கு முன்பு

  • Archived

The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instruction… (மேலும் படிக்க)

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Asked by Kaelkitty 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

size of top of page in FF

I can change the size of everything that comes up below the top of FF page but can find no way to increase the size of what is at the top - in my case, the top the lines.… (மேலும் படிக்க)

I can change the size of everything that comes up below the top of FF page but can find no way to increase the size of what is at the top - in my case, the top the lines. My eyesight isn't what it use to be/

Asked by jim 10 மாதங்களுக்கு முன்பு

Last reply by Terry 10 மாதங்களுக்கு முன்பு

  • Archived

bookmark menu is not shown in Firefox 114

I just upgraded to Firefox 114. I imported my bookmarks. I can see then in the "manage bookmarks" tool, but the bookmarks are not showing in the bookmarks menu.

Asked by rmundkowsky 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

Right-click triggers Left-click action.

In my Windows 10 environment Firefox has been working pretty flawlessly forever (well, months anyway). But for several weeks now, periodically when I right-click on a lin… (மேலும் படிக்க)

In my Windows 10 environment Firefox has been working pretty flawlessly forever (well, months anyway). But for several weeks now, periodically when I right-click on a link (context menu click, I have my mouse configured for the left hand) Firefox does the Left-click action. For awhile I thought it was just me, but it's happening too often to be that.

Does anyone know why this is occurring and if it is a know issue? And more importantly, how to fix it.

BTW, there is a similar post from 12/2022:

Right Click triggers Left Click also

Asked by Doctor Bashir 10 மாதங்களுக்கு முன்பு

Last reply by Medhasree Suram 10 மாதங்களுக்கு முன்பு

  • Archived

Firefox Version 114.0.2, has been unresponsive & sluggish this past week

Firefox has been unresponsive & sluggish this past week and has closed or crashed suddenly. How do I fix this as it's getting on my teats.

Asked by PhilG 10 மாதங்களுக்கு முன்பு

Last reply by Terry 10 மாதங்களுக்கு முன்பு

  • Archived

Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organziation"? Thank you.

Good Morning. Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organization"? … (மேலும் படிக்க)

Good Morning. Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organization"? Have I been hacked?

Thank you.

Asked by Me 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

Firefox Account location issue

The info below indicates that my location is Ashburn, VA. That is incorrect. My location is Hockessin, DE. How do I change/update that info? I believe this is causing … (மேலும் படிக்க)

The info below indicates that my location is Ashburn, VA. That is incorrect. My location is Hockessin, DE. How do I change/update that info? I believe this is causing my browser to think I'm sitting in Virginia for purposes of default location for "find xxx near me" type requests. My email is [email removed from public]

Your Firefox account was used to sign in Firefox on Windows 10 Ashburn, VA, United States (estimated) IP address: 44.192.120.200 Saturday, Jul 1, 2023 1:12:26 PM (EDT)

Asked by rwa757 10 மாதங்களுக்கு முன்பு

Last reply by Dropa 10 மாதங்களுக்கு முன்பு