• Archived

How to Recover "Lost" or "Missing" Log-In's & Passwords??

(Mon. 9-5-22 @ 8:13pm CST) How do I Recover "Lost" or "Missing" Log-In's & Passwords that for years have been In the Password Manager inside Mozilla Firefox?? … (மேலும் படிக்க)

(Mon. 9-5-22 @ 8:13pm CST) How do I Recover "Lost" or "Missing" Log-In's & Passwords that for years have been In the Password Manager inside Mozilla Firefox?? I REALLY NEED HELP ON THIS PLEASE!! Hello, I have no idea where almost 270 website / user names & passwords have Gone?? I used to have Over 300 in my Firefox/Mozilla Options/Passwords File, (Password Manager) up until 2 or 3 weeks ago.. Now, I have Only 33 user names/Passwords when I opened it up tonight.. The reason I went to FIND a user name & password for it, is Because I have (2) Programs that are NOT OPENING UP now, And (1) Program happens to be my ( WEBROOT Internet Security & Anti-Virus Software from Best Buy / Geek Squad..) This Webroot Loads Automatically every time I Boot my Computer, and Runs in the Background of my Windows 10 64-Bit operating System.. But, just about 2 weeks ago, the Webroot Dashboard that "Normally Opens" up in "Green", Now Opens up in "RED" and wants me to Provide my "Membership ID", and The "Product Key" to it.. And this is a Paid Subscription thru Best Buy / Geek Squad Every Year, ( and Does Not Expire until This coming November of 2022..) So, Now I Know why this Webroot is Not Loading, and is asking me for my "Information".. Because I am MISSING This Information, And 269 Other Logins, & Passwords from Mozilla Firefox.. Could SOMEONE? Please, Advise me as to "WHERE" the "Encrypted" (User names & Passwords) are on my Hard drive?? And How do I "IMPORT" These "FILES" back into Firefox's (Password Manager) ?? Thank You, DEXTER in Texas..

Asked by DEXTER 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Crash still happens in Troubleshoot Mode. See Crash ID below.

Following instructions on crashes. Here's the Crash ID: bp-4d41c3d8-62ef-44e0-a320-8241e0220908 The machine with the crash problem is Win 10 with Firefox 104.0.2 (64 bi… (மேலும் படிக்க)

Following instructions on crashes. Here's the Crash ID:

bp-4d41c3d8-62ef-44e0-a320-8241e0220908

The machine with the crash problem is Win 10 with Firefox 104.0.2 (64 bit) installed. The machine I'm submitting this request from is Win 7 with Firefox 104.0.1 (64 bit) installed.

Please advise what to do next. Thanks.

Asked by italiangm 1 வருடத்திற்கு முன்பு

Last reply by italiangm 1 வருடத்திற்கு முன்பு

  • Archived

Can't display a page from Chase to my Firefox Browser

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) state… (மேலும் படிக்க)

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

Asked by jlincoln 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Sound crack, Balance shift

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music aud… (மேலும் படிக்க)

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music audio, etc. for a split second and is very jarring. Works fine in other browsers.

Asked by Ayush 1 வருடத்திற்கு முன்பு

Last reply by Andrew Brehm 1 வருடத்திற்கு முன்பு

  • Archived

Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (மேலும் படிக்க)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 1 வருடத்திற்கு முன்பு

Last reply by NoahSUMO 1 வருடத்திற்கு முன்பு

  • Archived

How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (மேலும் படிக்க)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Locked
  • Archived

Firefox can't find printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (மேலும் படிக்க)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

This is my second request because I can't find my original question. jonzn4SUSE has asked me to upload print screens, which are attached. Carl ([email removed from public])

Asked by CMayer1 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (மேலும் படிக்க)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Where does Firefox 104.0.1 cache screen icons on a windows 10 PC?

I changed the screen shortcut icon for https://mappingsupport.com. Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. Bu… (மேலும் படிக்க)

I changed the screen shortcut icon for https://mappingsupport.com.

Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But when I saved the mappingsupport shortcut to my screen, I still see the old shortcut image.

I also tried going to Privacy and Security where I deleted 'Cached web content'.

How do I tell Firefox to get rid of that old shortcut image and use the new shortcut image instead?

Chrome on my PC saved the new shortcut icon to my screen. My iPad also saved the new shortcut icon to the screen.

Asked by josephelfelt 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (மேலும் படிக்க)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (மேலும் படிக்க)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

please, how can i stop the continuous update pop-up without actually updating?

please, how can i stop the continuous update pop-up without actually updating?

Asked by rbcooner3 1 வருடத்திற்கு முன்பு

Last reply by Dropa 1 வருடத்திற்கு முன்பு

  • Archived

Printing

Must save email attachment to a file and then go to a file to print attachment.

Can go to Google same email, and preview and then print out.

Asked by clkeyser 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Update pop-up

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will upd… (மேலும் படிக்க)

I am using v. 104.0.1 Every time I open the browser I get the pop-up notifying me that an update is available. I don't want to update at this time. I can and will update when I prefer to. How can I get this annoying pop-up to stop? Please don't make me go to Edge. Please.

Thank you.

Asked by rbcooner3 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

How do I remove "Other Bookmarks" folder in Bookmarks Sidebar

How do I remove "Other Bookmarks" folder in Bookmarks Sidebar? It is a very annoying folder that I don't need or want.

Asked by SimonHarrison 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Captions don't update when window not in focus (Alt Tabbed)

I tend to stream YouTube and other online video streaming services via Discord and I tend to also have captions enabled but when I Alt Tab to get into the discord call ca… (மேலும் படிக்க)

I tend to stream YouTube and other online video streaming services via Discord and I tend to also have captions enabled but when I Alt Tab to get into the discord call captions do not update. I've tried going into private mode, safe mode and tried a new profile with no dice. Waterfox doesn't have this issue and it wasn't always present in Firefox, at first it happened randomly now it happens all the time. I've also tried other voice chat apps and have confirmed it's not a Discord issue with Firefox.

Any ideas?

Asked by ramzialhaddadtm 1 வருடத்திற்கு முன்பு

Last reply by ramzialhaddadtm 1 வருடத்திற்கு முன்பு

  • Archived

FF Bookmarks

I inadvertently changed the FF Bookmarks OPEN WITH app to Itunes! I was restoring FF book,marks from 1 desktop to another. Now when i Back up my Bookmarks, it shows TYPE… (மேலும் படிக்க)

I inadvertently changed the FF Bookmarks OPEN WITH app to Itunes!

I was restoring FF book,marks from 1 desktop to another. Now when i Back up my Bookmarks, it shows TYPE as "Itunes" on my Desktop FF bookmarks folder.

How do i get rid of Itunes for FF bookmarks?

Appreciate your help. Thanks.

Asked by boolie 1 வருடத்திற்கு முன்பு

Last reply by boolie 1 வருடத்திற்கு முன்பு

  • Archived

Why did msg. "your browser is being managed by your organization" suddenly appear on my ff settings page?

Suddenly today a message appeared at the top of my settings page saying: "your browser is being managed by your organization". I am on a personal computer in my home, th… (மேலும் படிக்க)

Suddenly today a message appeared at the top of my settings page saying: "your browser is being managed by your organization". I am on a personal computer in my home, the only computer I have. I don't have an organization. Have I been hacked or why is this suddenly on my settings? I am not very tech literate, an older person so can't do very complex things. I don't want anyone but me managing my settings. I am the only one using my computer. I am on Windows 7 Home premium.

Asked by shonatrill 1 வருடத்திற்கு முன்பு

Last reply by shonatrill 1 வருடத்திற்கு முன்பு

  • Archived

downloads

I'm using Firefox 104 on LInux Mint 19. In settings I have downloads set to the Download folder and "always ask" is checked. However, when downloading a file the dialog o… (மேலும் படிக்க)

I'm using Firefox 104 on LInux Mint 19. In settings I have downloads set to the Download folder and "always ask" is checked. However, when downloading a file the dialog opens to some random folder that ff creates under /run/user/1000/doc, every time, and every time I have to navigate to where I actually want to put the file otherwise I'd have to go searching deep into the file system to find it. In earlier versions (I still have a copy of ff 71 installed too) The download dialog opens to the download folder and if I save the file elsewhere the next download opens to the folder where saved the last file. This is the behavior that I want in ff 104. How can I set that up?

Asked by markf442 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு