• Archived

Primary password prompt not on Firefox startup

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the … (மேலும் படிக்க)

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the prompt window on top (appearing last) which works fine and closes. Then the second window (which appeared first) gets behind the firefox main window and I can't neither access the password prompt window nor use the main window. The problem started today after the firefox update on this computer and remains the same if I try to restart Firefox. I had a similar issue on a different computer but it was not systematic and restarting Firefox would be enough to fix the problem.

Please any help ? (I can't share troubleshooting information as I cant click in the window to export it.

Asked by DGA 1 வருடத்திற்கு முன்பு

Last reply by DGA 1 வருடத்திற்கு முன்பு

  • Archived

i cant access any website, whenever i try looking something up it just says server not found

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened a… (மேலும் படிக்க)

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though

Asked by suger265 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

Newest Firefox version won't open on my iMac at all.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I h… (மேலும் படிக்க)

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by Steve 1 வருடத்திற்கு முன்பு

Last reply by techguy150 1 வருடத்திற்கு முன்பு

  • Archived

Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (மேலும் படிக்க)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by pattibca 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (மேலும் படிக்க)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

Firefox always opens two windows when starting from a mail link.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints a… (மேலும் படிக்க)

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Asked by Susan 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed m… (மேலும் படிக்க)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

backing up cookies and other settings

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop … (மேலும் படிக்க)

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop to shut down.

I want to delete Firefox and reinstall, but first I want to save all of my cookies and other settings. (I've already downloaded my bookmarks.)

How do I save my cookies and other settings?

thanks very much. Sandy



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by sandy53 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (மேலும் படிக்க)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 3 மாதங்களுக்கு முன்பு

Last reply by zeroknight 3 மாதங்களுக்கு முன்பு

  • Archived

Trendmicro Antivirus app on my Mac deleted all my important bookmarks

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. … (மேலும் படிக்க)

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. I tried to follow the support forums to restore them but I didn't have any luck. May I have some assistance please on the steps I need to take to restore all my previous bookmarks for my firefox browser on my MacOS? Thank you

Asked by roy.bidhan1720 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (மேலும் படிக்க)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 1 வருடத்திற்கு முன்பு

Last reply by RachelGomez161999 1 வருடத்திற்கு முன்பு

  • Archived

Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (மேலும் படிக்க)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 1 வருடத்திற்கு முன்பு

Last reply by donaldrmunro 1 வருடத்திற்கு முன்பு

  • Archived

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (மேலும் படிக்க)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

weather.com blocking website unless you spring for premium

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions… (மேலும் படிக்க)

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions while on Firefox. I don't have the symbol they want me to click. It just happened today.


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by aleller129 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

Google sites crash Firefox tabs

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon. … (மேலும் படிக்க)

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Asked by Adam Bassett 3 மாதங்களுக்கு முன்பு

Last reply by zeroknight 3 மாதங்களுக்கு முன்பு

  • Archived

Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions… (மேலும் படிக்க)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Asked by keith87 2 ஆண்டுகளுக்கு முன்பு

Last reply by gabriele.hayden 1 வருடத்திற்கு முன்பு

  • Archived

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (மேலும் படிக்க)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Mozilla Firefox Tweaked to obtain unauthorized info from users

I have been noticing that Firefox browser is being manipulated to obtain confidential information from users. Is Firefox doing anything to stop this? The crooks who are … (மேலும் படிக்க)

I have been noticing that Firefox browser is being manipulated to obtain confidential information from users.

Is Firefox doing anything to stop this? The crooks who are most likely military and Others affiliated with the government are surreptitiously accessing US Citizens computers and silently obtaining credit card information, banking, Venmo, Zelle Apple Cash, etc. and ROBBiNG citizens.

This is no joke. is Mozilla doing anything to protect their browsers from these hoodlums and corrupt government officials and there hired contractors?

The people you trust are not to be trusted.

Asked by WANNAKNOW2020 1 வருடத்திற்கு முன்பு

Last reply by Paul 1 வருடத்திற்கு முன்பு