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How to Add more information my support request

How do I add to my support request please, as the voulunteer replying did not really follow what was being said, so has inadvertently de-railed the question.

Asked by Absorb.Everything.01 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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Where is the trash folder for bookmarks?

FF 100.0.2 Ubuntu 22.04 LTS I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files o… (மேலும் படிக்க)

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

Asked by Quentin 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (மேலும் படிக்க)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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Not possible to manage firefox updates leading to usability fails

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some informati… (மேலும் படிக்க)

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some information about the current version number, however no chance to configure anything update-related. Updates just happens automatically and interrupt current sessions, leading to spontaneous (and surprising) dysfunction of the opened browser. That's very annoying in case of video conferencing, for example, because it is not possible to open any new tab or windows, always the note there "you have to restart firefox now" - in practice, just like a crashing error. And, the suggested restart does not re-open the current opened tabs/URLs!

Furthermore, within some updates, my language settings get lost, so it turns to English language automatically and I always must add my language packet manually again and again. Thats really annoying and maybe completely disruptive for people that are not able to read in English!

Is there any chance to come over this? Otherwise I guess I must leave using firefox as browser, however this would be not the aim I actually follow. Thx!

Asked by maximilian.blum 1 வருடத்திற்கு முன்பு

Answered by James 1 வருடத்திற்கு முன்பு

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Resources (JS, images, etc) only partially load unless bypassing cache after Firefox v100.0.2 update?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75%… (மேலும் படிக்க)

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

Asked by mozilla342 1 வருடத்திற்கு முன்பு

Answered by mozilla342 1 வருடத்திற்கு முன்பு

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Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (மேலும் படிக்க)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 1 வருடத்திற்கு முன்பு

Answered by Dropa 1 வருடத்திற்கு முன்பு

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It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (மேலும் படிக்க)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Asked by taxistar 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Firefox clear history can remove download info. But right-click on icon shows win10 keeps a list; items there can only be deleted one-by-one.

Maybe this is more a win10 issue. How can it be stopped from remembering all downloads, or how can that list be cleared all at once? Thank you.

Asked by steviewondering 2 ஆண்டுகளுக்கு முன்பு

Answered by user104147805413306348376805769878442569366 2 ஆண்டுகளுக்கு முன்பு

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linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (மேலும் படிக்க)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

Asked by nancydragon 2 ஆண்டுகளுக்கு முன்பு

Answered by Dropa 2 ஆண்டுகளுக்கு முன்பு

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Firefox Browser

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relo… (மேலும் படிக்க)

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

Asked by valiumregion 2 ஆண்டுகளுக்கு முன்பு

Answered by FredMcD 2 ஆண்டுகளுக்கு முன்பு

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How to unbind Ctrl+K?

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/… (மேலும் படிக்க)

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/address bar (https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly#w_search).

Is there a way to unbind `Ctrl+K` in Firefox?

Asked by astrojuanlu 2 ஆண்டுகளுக்கு முன்பு

Answered by astrojuanlu 2 ஆண்டுகளுக்கு முன்பு

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Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my … (மேலும் படிக்க)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Asked by Richard D. Hague 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Firefox locking up / hangs after using search

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I pre… (மேலும் படிக்க)

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

Asked by lokeyhermit 1 வருடத்திற்கு முன்பு

Answered by lokeyhermit 1 வருடத்திற்கு முன்பு

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I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

'I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

Asked by Chebs 1 வருடத்திற்கு முன்பு

Answered by James 1 வருடத்திற்கு முன்பு

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (மேலும் படிக்க)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 ஆண்டுகளுக்கு முன்பு

Answered by dimitri11 2 ஆண்டுகளுக்கு முன்பு

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Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (மேலும் படிக்க)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Asked by Moe Zilla 2 ஆண்டுகளுக்கு முன்பு

Answered by Dropa 2 ஆண்டுகளுக்கு முன்பு

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Audio no longer plays on website

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happ… (மேலும் படிக்க)

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

Asked by afwi2g 2 ஆண்டுகளுக்கு முன்பு

Answered by Dropa 2 ஆண்டுகளுக்கு முன்பு

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Bookmarks in Win10

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This chang… (மேலும் படிக்க)

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Asked by Brenda Zaborski 2 ஆண்டுகளுக்கு முன்பு

Answered by Brenda Zaborski 2 ஆண்டுகளுக்கு முன்பு

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Customize shortcut boxes on homepage

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used C… (மேலும் படிக்க)

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Asked by webmouse 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (மேலும் படிக்க)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Asked by traderam 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு