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Virus / malware issue

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefende… (மேலும் படிக்க)

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefender to scan my Mac. Fortunately it detected no viruses. So I think I'm good (Hopefully!)

But, every time I open Firefox now, a little window appears at the top showing my last download and telling me it had a virus or malware - I'm posting a screenshot of this. I removed it from my history, and cleared the preview panel, but it still pops up. To be clear, this only happens when I completely close Firefox and reopen it, not when I just open new windows or tabs.

How can I get it to stop popping up with this message? Also - one other oddity, each time I open Firefox, it says the time this script was downloaded matches the time I open Firefox (as opposed to when I actually downloaded the pdf - about an hour ago)

Asked by sunnybleckinger 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

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Bookmarks Missing

All of my bookmarks are now missing and cannot find a backup anywhere. Could not find anything that helped on the help pages.

Asked by Larrytw 2 ஆண்டுகளுக்கு முன்பு

Last reply by Larrytw 1 வருடத்திற்கு முன்பு

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Driving Directions to Dr. Office

I need to find a route to a Dr. driving from Mount St., Franklin, Ma. to Attleboro, Ma. in the Sturdy Memorial Hospital area. Can you do that?

Asked by jecjester 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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purchace a particular item found on firefox

I went to firefox search and found the item i want. the screen makes the item larger or smaller but does not let me go to a site to purchase

Asked by dave wdowiak 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (மேலும் படிக்க)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 2 ஆண்டுகளுக்கு முன்பு

Last reply by a111bear 1 வருடத்திற்கு முன்பு

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password

I typed chrome://pippki/content/resetpassword.xul in the address bar, but only a white screen appears and it does not load. I forgot my master password...

Asked by akamandro12345 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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locating unread emails

Hello, I occasionally see an unopened mail listed, but it is not at the current date. Sometimes I have scrolled the inbox to locate it. Is there a simpler way?

Asked by NorJean 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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How to stop automatically switch tabs when linking a link.

On my new desktop I want to enable the feature that does the following. I want to be able to view a webpage and then ctrl click or M3 click a link and I want the new li… (மேலும் படிக்க)

On my new desktop I want to enable the feature that does the following.

I want to be able to view a webpage and then ctrl click or M3 click a link and I want the new link to open in a new tab but REMAIN on the current webpage.

I have unticked >When you open a link, image or media in a new tab, switch to it immediately under settings already.

browser.tabs.loadInBackground under about:config is set to True.

Asked by spleecheckre 1 வருடத்திற்கு முன்பு

Last reply by spleecheckre 1 வருடத்திற்கு முன்பு

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A Specific Profile Name Triggers a Problem w/Firefox Accounts

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want … (மேலும் படிக்க)

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?

Asked by Hassan Khalloof 2 ஆண்டுகளுக்கு முன்பு

Last reply by Hassan Khalloof 1 வருடத்திற்கு முன்பு

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Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time… (மேலும் படிக்க)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 2 ஆண்டுகளுக்கு முன்பு

Answered by Ibon Castilla Varela 1 வருடத்திற்கு முன்பு

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lost my passwords by doing a REFRESH

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I c… (மேலும் படிக்க)

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Asked by kby1952 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Secure Connection Failed

I keep getting this Problem Loading Page message: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer reports incorrect Message A… (மேலும் படிக்க)

I keep getting this Problem Loading Page message:

Secure Connection Failed

An error occurred during a connection to www.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
    I've been through the Security settings and can't seem to find a fix. This seems to have started with the last update...

Asked by shaena.a 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

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Downloading a PDF file

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to … (மேலும் படிக்க)

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

Asked by sylvia_g 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (மேலும் படிக்க)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 2 ஆண்டுகளுக்கு முன்பு

Last reply by ad96321 1 வருடத்திற்கு முன்பு

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reCAPTCHA block website access

I am running Firefox 100.0. When I go to certain websites reCAPTCHA is preventing me from accessing the site. Error message: Please upgrade to a supported browser to get… (மேலும் படிக்க)

I am running Firefox 100.0. When I go to certain websites reCAPTCHA is preventing me from accessing the site. Error message: Please upgrade to a supported browser to get a reCAPTCHA challenge.

I enabled Pop-ups for those sites to no avail. Zoom.us and sedar.com are 2 websites causing problem but only on one computer.

I uninstalled and reinstalled Firefox, but no difference. I disabled Norton 360 and made no difference. No problem if I switch browser.

Asked by miclaf 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Firefox has stopped showing html pages on my other partitions.

In the past few days Firefox has stopped showing html pages on my other partitions. Has Firefox changed the way they are doing things or is this a new bug? The screensho… (மேலும் படிக்க)

In the past few days Firefox has stopped showing html pages on my other partitions. Has Firefox changed the way they are doing things or is this a new bug?

The screenshot below shows a web page I regularly use that I keep snippets and brief programming notes. It and all links on all partitions except the root drive are no-longer accessible.

I have used Firefox for over 10 years and never had this happen.

Any ideas what may have happened?

Asked by jwzumwalt 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

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Saving multiple windows

I have several windows open, each with different type tabs--i.e., dancing, gardening, etc. How do I save these windows so I can open them when I wish? I don't need them a… (மேலும் படிக்க)

I have several windows open, each with different type tabs--i.e., dancing, gardening, etc. How do I save these windows so I can open them when I wish? I don't need them all open at the same time and having them all open uses up too many resources. Thanks in advance, Elizabeth

Asked by baker_eliz 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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  • Archived

Plusnet will not let me log in to Plusnet accounts, all others ok

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even pr… (மேலும் படிக்க)

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even private browsing is OK but no PLUSNET. I use Firefox 100 and search with Duck Duck Go. Please help as Plusnet can't. Many thanks I.M.

Asked by ian157 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு