"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (மேலும் படிக்க)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Asked by WILLIAM RAMIREZ 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

2.1gb of Ram used by Firefox

Firefox uses 2.1gb of RAM with 6 tabs opened which is far more than it ussualy does and it sometimes just jumps to 2.5gb. ((Fore the Image) My task manager is in german s… (மேலும் படிக்க)

Firefox uses 2.1gb of RAM with 6 tabs opened which is far more than it ussualy does and it sometimes just jumps to 2.5gb. ((Fore the Image) My task manager is in german so Arbeitsspeicher=RAM)

Asked by Kiro 2 மாதங்களுக்கு முன்பு

Last reply by zeroknight 2 மாதங்களுக்கு முன்பு

Firefox is blocked (so slow than it seems blocked)

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whe… (மேலும் படிக்க)

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whereas on other browsers, in the instant, you can see the content of the page. You can test for example on that page: https://developer.vive.com/resources/vive-sense/

I work in a society where I need to have a brower with proxy support & security (firefox is the best to me) but that can work without waiting minutes to access a page, whereas it has been downloaded fast.

Opera is fast on vive.com, but that shit doesn't have proxy support, so I need configure firewall, put a gateway, and I really hate, it's a pure security fail (never put a gateway on windows, microsoft takes the control of your windows and scan your datas). We don't wish that in our society.

So I'm there to report you that, I think there is a problem and I really don't understand what can do firefox to make the user wait so much time, and it's not related to the processor, it's the same on my crappy laptop or on a brand new powerful 3D station. With opera, it's really in a second, and with firefox, it's a minute. Really weird.

Asked by Erlend Levin 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Why is FFox such a memory hog

I was typing in Word and noticed that the keystrokes were lagging. I checked Task Manager and found that I had 84% memory usage, over 600 MB, almost 12% due to FFox. I … (மேலும் படிக்க)

I was typing in Word and noticed that the keystrokes were lagging. I checked Task Manager and found that I had 84% memory usage, over 600 MB, almost 12% due to FFox. I closed it and reopened it and same thing. I had only 1 tab open, Google News. I tried Chrome and it only used 175 MB and Edge about 300 MB. Furthermore, that single page caused 13 instances of FFox in Task Manager. Why is FFox such a memory hog?

I have a Surface GO with 8MB RAM and a 256 GB SSD that is 60% full running Win 10 Pro 22H2.

Asked by eberger5 3 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

Hourglass icon slowly down page loading

Stuck with this hourglass logo on tabs since the latest update v121.0 https://imgur.com/a/k26XOm7 Now what I have noted is that this is causing the pages to load slow. … (மேலும் படிக்க)

Stuck with this hourglass logo on tabs since the latest update v121.0

https://imgur.com/a/k26XOm7

Now what I have noted is that this is causing the pages to load slow. Only ublock extension is installed, tried all dns settings but the result is the same. Is anyone facing the same?

These pages say to change the value and this hourglass thing will be removed

https://support.mozilla.org/en-US/questions/1303416

https://www.reddit.com/r/firefox/comments/igx73s/this_hourglass_icon_on_loading_tabs_in_v80_is/

But I cannot see any option to change the value on that location

https://imgur.com/a/zMRQvka

What to do now?

Asked by billubakra 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

MacOS update resulted in Mozilla/Firefox glitch

I and my wife both use Macbook Pros. Hers is "old" (2018), mine is "new" (2023). On Sunday Jan 7 2024 I updated Mac OS on her "old" laptop. The update summary said, "This… (மேலும் படிக்க)

I and my wife both use Macbook Pros. Hers is "old" (2018), mine is "new" (2023). On Sunday Jan 7 2024 I updated Mac OS on her "old" laptop. The update summary said, "This request came from Firefox on Mac OS X 10.15." (see screenshot) and recommended security changes. We were not using Mac OS X before the update. The "old" laptop is working normally as far as I see. I am writing this request from the "new" laptop. What's going on? Is the "old" laptop compromised? If so, what do I need to do? Thanks!

Asked by glasslab 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

No Longer Staying Signed In to Outlook

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This ha… (மேலும் படிக்க)

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account.

Until recently.

Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login.

To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues.

Any ideas about fixing this issue?

Asked by Jeffrey Zens 3 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

My startup's webgl app lags in FireFox, unless I profile with screenshots on

I am a startup founder. I'm making a webgl rendering engine. I'm doing a stress test with 4 large paragraphs amounting to tens of millions of triangles on a macbook air. … (மேலும் படிக்க)

I am a startup founder. I'm making a webgl rendering engine. I'm doing a stress test with 4 large paragraphs amounting to tens of millions of triangles on a macbook air. Firefox is on the latest version.

When I run the app in chrome/safari/opera, the performance is normal. ~45fps. But in Firefox, it's very slow. My FPS counter (in a requestAnimationFrame loop) says ~45fps on all browsers. But in Firefox, even though the counter says that, the real frame rate is ~3-5fps.

When I try to profile, the problem magically goes away and we're back to ~45fps. I played around with profiler settings, and the key determinant is whether or not I'm taking screenshots. No screenshots = slow. Screenshots = fast.

In the flame graph, in slow mode (no screenshots), it seems like I get stuck in the canvasRenderer and the Renderer mostly waits for it. But in fast mode (with screenshots), the canvasRenderer keeps up and the Renderer spents most it's time in: iokit_user_client_trap

I'm not sure what to do. This is only a problem on Firefox. There's some sort of gpu/threads/something that switches when I profile with screenshots that makes it way faster. This performance hit basically ruins my app for Firefox only. Any idea what I should do?

Asked by Ben Shumaker 2 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 2 மாதங்களுக்கு முன்பு

Firefox no longer opens on macbook air

Firefox is no longer opening on macbook air, os 14.3. I've tried the support page that suggests using terminal. No change. What can I do to get firefox to open?

Asked by Ray 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

Crashy

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11. I ran troubleshooting mode and it shows 0 crash reports. On my ol… (மேலும் படிக்க)

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

Asked by shortsmartloud 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (மேலும் படிக்க)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 5 மாதங்களுக்கு முன்பு

Re: Firefox is unstable

Dear Firefox SEASONAL GREETINGS Just about a week ago after my last Firefox upgrade, the browser started weirdly.… (மேலும் படிக்க)

Dear Firefox

                                                      SEASONAL GREETINGS

Just about a week ago after my last Firefox upgrade, the browser started weirdly. The style, characters, boxes and bands were abnormally changing sizes. I tried using Firefox settings: Zoom all to no avail. I went into System display and did advanced scaling and it was of no help. I further went on System Restore and Resetting my computer and it was all the same.

I removed all add-ons, cleared both Firefox and the Systems Caches and carried malware clean up of my computer. I also carried out troubleshoot and the computer informed me there was no malware in the system using Windows Defender.

After carrying out any the above when I restart the computer all the values change to their abnormal values with very large Firefox Interface, the bands and spaces including the URL address bar appear abnormally large. When I use the mouse, sections of the browser moves all across the page uncontrollably. This happened for over a week. Hence I could not access my AOL email.

Though risky as you advised against, I had to download a lower version : 82.0.3 which appears to steadier and then managed to access my email and other apps, like YouTube, Facebook, Twitter(X), etc.

Within this period I had the same problem with my second preferred browser - Yandex. I contacted their Support Team and explained to them what was happening. They asked me to send screen short the problem. I took the screenshot and found out that in the Interface at the top the size was shown to to be 66%, but yet the band spaces and characters were abnormally large.

They wrote back thanking me with the advice to open browser://flags in their Yandex browser, and there disable "Enable 125% scaling factor" option by selecting "Disable". When I carried out their instruction, just like magic, the Yandex browser returned to normality.

Firefox, do you have such a function so as to advice me? You probably would have to get your developers into this matter. My honest opinion is that Firefox is rushing out hastily with upgrades. Hence the problems. On the Internet there are many complaints about the instability of Firefox.

Thanks in advance in hearing me out.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (மேலும் படிக்க)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (மேலும் படிக்க)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 3 மாதங்களுக்கு முன்பு

Last reply by zeroknight 3 மாதங்களுக்கு முன்பு

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (மேலும் படிக்க)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

browser crash maybe?

Hi, I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the… (மேலும் படிக்க)

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

Asked by balintelek 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

Toolbar popup windows too small

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill in… (மேலும் படிக்க)

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill information. It only seems to affect those instances, as addons pinned to the toolbar work as expected.

I've tried:

  1. Clean reinstalling firefox (including deleting the Mozilla directories in AppData/Roaming + Local)
  2. Deleting the default profile and creating a new one and launching with that
  3. Deleting the xulstore.json file

The issue still occurs in troubleshoot mode, so doesn't seem to be an addon causing this. I also have the zoom set to 100% and font size as it was when installed; this is a fresh install still doing it.

This is similar to https://support.mozilla.org/bm/questions/1342630, except that was 2 years ago and trying those solutions did not work for me.

Any help would be appreciated. Thanks

Asked by lyxnxx 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு