• தீர்வுற்றது
  • Archived

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (மேலும் படிக்க)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Asked by pdlc1204 2 ஆண்டுகளுக்கு முன்பு

Answered by Terry 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Prime Video: "Your browser does not support High-Definition playback due to content restrictions"

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your… (மேலும் படிக்க)

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your browser for the best Prime Video experience".

I've tried turning off vpn, adblocker, and set tracking protection back to 'standard', nothing helps.

I'm on W10 1909 Home which is technically not supported by MS as from this week so I did consider that as a possible (but unlikely) reason for it. However, the content plays fine in MS Edge. The content also plays fine from a laptop running Chrome on 1909 Enterprise (similar build to mine albeit not out of support yet).

I see widevine was updated in 88.0.1 - could this be the issue?

Thanks

Asked by jrh 2 ஆண்டுகளுக்கு முன்பு

Answered by jrh 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (மேலும் படிக்க)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 2 ஆண்டுகளுக்கு முன்பு

Answered by Yegorius 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Cookies required to use Firefox

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. messa… (மேலும் படிக்க)

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once.

message after the upgrade and it's very frustrating that mozilla push these updates without testing them properly. What I did -Tried adding an exception with allow for Cookies -Changed Standard mode to Custom - Tried with private browsing - Cleared cache - Switched off Tracking and protection for this website as well as opencart.zendesk.com

Nothing helped. On chrome it works. How to fix this ?

It is really irritating when things does not work seamlessly. I've been using FF for more than a decade and got used to it now I can't shift to Chrome kindly help me resolve this

Asked by sweatbar 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox version 89

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed ou… (மேலும் படிக்க)

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

Asked by mrhabilis.store 2 ஆண்டுகளுக்கு முன்பு

Answered by mrhabilis.store 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (மேலும் படிக்க)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 2 ஆண்டுகளுக்கு முன்பு

Answered by brianheckert 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

MS Edge correctly displays all 33 images in a Yahoo email, Ffx 88.0.1, only 13; the rest are blanks.

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 image… (மேலும் படிக்க)

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Asked by lanshark 2 ஆண்டுகளுக்கு முன்பு

Answered by TrainClaude 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Cursor really small in firefox

So out of a sudden my cursor is like really small in firefox https://i.imgur.com/hHls0Hf.png thats the google page with the cursor in firefox https://i.imgur.com/RuFlp8W.… (மேலும் படிக்க)

So out of a sudden my cursor is like really small in firefox https://i.imgur.com/hHls0Hf.png thats the google page with the cursor in firefox https://i.imgur.com/RuFlp8W.png thats the same but in edge

I already tried safe mode and a fresh reinstall of firefox

yet the problem is there there, and makes Firefox not really good to use, since you just lose the cursor on white sites

Anyone knows how to fix this?

Asked by Distickstoffoxid 2 ஆண்டுகளுக்கு முன்பு

Answered by Distickstoffoxid 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

How to fix Firefox freeze after clicking "Save Image As" from dropdown context menu?

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is n… (மேலும் படிக்க)

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent.

Asked by Rob 2 ஆண்டுகளுக்கு முன்பு

Answered by Rob 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Linkedin will not load

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro … (மேலும் படிக்க)

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

Asked by letkin 2 ஆண்டுகளுக்கு முன்பு

Answered by letkin 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Right Click [W} Open Link New Window, changed to [D].

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter … (மேலும் படிக்க)

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter D. (while everything else in Windows is still W)

How do I get it back to [W] (Industry Standard is W)

Why did Mozilla change the letter to D?

I don't mind having to train myself to use D instead of W... I do mind that everything else still uses W, so I have to train myself to only use D in Firefox.

Asked by wizflip 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Google Maps Shows Wrong Location...Only in Firefox

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox bu… (மேலும் படிக்க)

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Asked by danmcmartin 2 ஆண்டுகளுக்கு முன்பு

Answered by danmcmartin 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (மேலும் படிக்க)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Asked by dg1727 2 ஆண்டுகளுக்கு முன்பு

Answered by dg1727 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper … (மேலும் படிக்க)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Asked by Slouch 1 வருடத்திற்கு முன்பு

Answered by Slouch 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Permanently pin the tab of an addon

I use the Feedbro-Addon, which creates an own tab. Its url is: moz-extension://285d678c-ecb3-4003-923d-835fc9d8e0bc/reader.html If I use it as a normal tab (instead of … (மேலும் படிக்க)

I use the Feedbro-Addon, which creates an own tab. Its url is: moz-extension://285d678c-ecb3-4003-923d-835fc9d8e0bc/reader.html

If I use it as a normal tab (instead of a pinned tab) ... it survives a Firefox restart. But if I use it as a pinned tab (which I want) ... it disappears after a Firefox restart.

I suppose it has to do with it being an addon-page instead of a "normal" page.

Is there a way to make it stay permanently pinned?

Asked by thomasvonderelbe 10 மாதங்களுக்கு முன்பு

Answered by cor-el 10 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

View Page Info link is gone.

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the… (மேலும் படிக்க)

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

Asked by PCZero 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Screen Capture disappeared from my firefox

Hello everyone, i need help. The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i proce… (மேலும் படிக்க)

Hello everyone, i need help.

The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i proceed with that to reactivate that tool again?

Asked by igormaidenbrasil 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

All of a sudden, I cant print my emails from my gmail account.

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blo… (மேலும் படிக்க)

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blocker, try disabling it to open the window". I have no idea how to find what this pop up blocker is so I can disable it.

Asked by marie on firefox 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

I want my logged session password.

@mozilla Only Firefox browser is logged in my Facebook account. Login and password are not saved. If I loose session, account is gone. Please help view and save my pas… (மேலும் படிக்க)

@mozilla

 Only Firefox browser is logged in my Facebook account. Login and password  are not saved. If I loose session, account is gone. Please help view and save my password.

Asked by MSolar 1 வருடத்திற்கு முன்பு

Answered by MSolar 1 வருடத்திற்கு முன்பு