• Archived

download failed

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download … (மேலும் படிக்க)

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

Asked by keithinoz1 1 வருடத்திற்கு முன்பு

Last reply by keithinoz1 1 வருடத்திற்கு முன்பு

  • Archived

images not showing in firefox browser

Not all of the images are showing on Yahoo web site using Firefox. Images are showing using Edge. There must be a bug in Firefox.

Asked by dfiala4928@sbcglobal.net 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (மேலும் படிக்க)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 2 ஆண்டுகளுக்கு முன்பு

Last reply by NatSov01 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Bookmarks menu is on toolbar, not under "bookmarks" in the menu bar

OK. someone kindly offered me a new-to-me computer and claimed that they had transferred everything to the newish one. Well, what they did was take my umpteen gazillion … (மேலும் படிக்க)

OK. someone kindly offered me a new-to-me computer and claimed that they had transferred everything to the newish one. Well, what they did was take my umpteen gazillion desktop shortcuts and place them all in "bookmarks menu". EEK.` That's way too many. So I exported them to an html file/link/firefox internet shortcut on the desktop called "bookmarks.html". Worked swell. However, the bookmarks menu went along. It no longer appears under"bookmarks" on the menu bar. I was able to get it onto the toolbar. (star in tray). If I click on that, and then select "bookmarks sidebar", what appears in the sidebar is perfect. Just like new. But on the menu bar, on the dropdown menu under "bookmarks", no "bookmarks menu".

I can live with this BUT I really don't want to BECAUSE there are bizillion bookmarks in the bookmarks menu. I need to send them someplace (or gather them into a NEW folder, so that I can add newly created bookmarks and be all neat and organized.

How do I put the "bookmarks menu" that shows on the sidebar back under "bookmarks" ??? How do I get the bizillion bookmarks off of "bookmarks menu"? Is there a "select all", then "delete"? I don't want to lose the ones in the html folder on the desktop. I am happy with them being in an html folder on my desktop. Should I change the name of the html link to XYZ.html?

I just do not understand how the sidebar can look perfect but the menu bar doesn't.

Help, please !

Asked by yukonlilye2021 1 வருடத்திற்கு முன்பு

Last reply by yukonlilye2021 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Regular Crashes Playing Wormax.io

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long t… (மேலும் படிக்க)

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

Asked by Kevin Kehler 1 வருடத்திற்கு முன்பு

Answered by Kevin Kehler 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (மேலும் படிக்க)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 1 வருடத்திற்கு முன்பு

Answered by conrad 1 வருடத்திற்கு முன்பு

  • Archived

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report … (மேலும் படிக்க)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 2 ஆண்டுகளுக்கு முன்பு

Last reply by David 1 வருடத்திற்கு முன்பு

  • Archived

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (மேலும் படிக்க)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (மேலும் படிக்க)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (மேலும் படிக்க)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 ஆண்டுகளுக்கு முன்பு

Answered by MySha_61 1 வருடத்திற்கு முன்பு

  • Archived

Clear cookies and site data ? Keeps coming back

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data do… (மேலும் படிக்க)

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

Asked by donnydevil 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (மேலும் படிக்க)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Visited Links color doesn't stick

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from b… (மேலும் படிக்க)

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from blue (Unvisted Links) to brown (Visited Links) and keep the brown color until I exited Easynews. Now it does not. In another case, looking at my list of favorite groups, the group name will turn brown as long as my mouse is over it but it will not stick if I select that item.

I am not using system colors and Override the colors specified by the page with your selections above is set to Only With High Contrast themes. I tried the other two choices but they really created a mess.

I have also tried deleting any easynews cookies to no effect.

Asked by rw330i 1 வருடத்திற்கு முன்பு

Answered by rw330i 1 வருடத்திற்கு முன்பு

  • Archived

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find m… (மேலும் படிக்க)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (மேலும் படிக்க)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Asked by jochenstehle 2 ஆண்டுகளுக்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15… (மேலும் படிக்க)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (மேலும் படிக்க)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 2 ஆண்டுகளுக்கு முன்பு

Last reply by Wayne Carpenter 1 வருடத்திற்கு முன்பு

  • Archived

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedl… (மேலும் படிக்க)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

minimize, maximize, restore, close buttons missing

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer. Sudde… (மேலும் படிக்க)

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer.


Suddenly, after doing NOTHING except restarting my computer, my 'minimize', 'maximize', 'restore' and 'close' buttons are missing.

Any 'solutions' I've looked up talk about "Tablet Mode" (which I highly doubt I'm in) or other nonsense, the options for which either didn't exist when I opened suggested menus, or were simply techno-jargon-gobbledy-gook.

I doubt it's anything to do with Windows, since 'Waterfox', 'Microsoft Edge', 'Chrome' and other browsers all have their buttons intact.

When I opened Firefox in 'troubleshoot mode' the buttons were back. But nobody in those unhelpful 'help articles' said what to do after opening in troubleshoot mode, so I closed it, opened Firefox the usual way again, and the buttons were still missing.

Some logical, properly explained help would be greatly appreciated.

Asked by befir 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

My laptop died, I've got a new one, but Firefox Sync won't bring bookmarks & others into the new laptop

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing… (மேலும் படிக்க)

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Asked by eduardogulias 2 ஆண்டுகளுக்கு முன்பு

Last reply by Bithiah 1 வருடத்திற்கு முன்பு