• Archived

Chrome works but Firefox doesn't

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF… (மேலும் படிக்க)

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF would not operate the Ancestry.com properly after years of everything operating just fine there. Finally swapped browsers to Chrome. That works 100% ok. My problem is that I want to use Firefox not Chrome.

Asked by m2014rust 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

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Cookie tracking Cross-site tracking maybe imbeded , unable to pay bills online as I used to why?

Cookie tracking Cross-site tracking maybe embedded , unable to pay bills online as I used to why?

Asked by columbaclubhouse 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (மேலும் படிக்க)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 10 மாதங்களுக்கு முன்பு

Last reply by Paul 10 மாதங்களுக்கு முன்பு

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Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (மேலும் படிக்க)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 6 மாதங்களுக்கு முன்பு

Last reply by cor-el 6 மாதங்களுக்கு முன்பு

Lost tabs - no current support text solves the issue - no sessionstore.jsonlz4 ever appears

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again a… (மேலும் படிக்க)

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Asked by bikenrightnow 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

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How to separate Firefox taskbar window from pinned icon on Windows 8 Pro?

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated fro… (மேலும் படிக்க)

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated from the pinned icon in the taskbar. I liked this because it allowed me to open new windows faster. Now, I had to uninstall and re-install Firefox (the last version as of today) because of some problem. Now, this separation no longer occurs. If I open Firefox, the opened window and the pinned icon in the taskbar become the same thing. How can I fix this?

I am using Windows 8 Pro btw.

I attached a screenshot to show how it looks like.

Asked by King Massen 1 வருடத்திற்கு முன்பு

Last reply by TechHorse 1 வருடத்திற்கு முன்பு

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Firefox Private Browsing

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to … (மேலும் படிக்க)

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to function normally. I wish to delete the Firefox Private Browsing feature to end any burden it may be on my computer. I do mean delete and not disable.

How can I remove the Firefox Private Browsing feature?

Sincerely,

Michael Brandt [email removed from public]

Asked by michaelbrandt362 1 வருடத்திற்கு முன்பு

Last reply by michaelbrandt362 1 வருடத்திற்கு முன்பு

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closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (மேலும் படிக்க)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

Asked by martin001 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text?

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text? If I use t… (மேலும் படிக்க)

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text? If I use the device settings +/- to reduce the the image I can get the font to a readable size but text on the left & right side of the page are still gone from the viewing area. Increasing obviously has no better results.

OK, I just tried unchecking zoom text only and it restored it to normal. I'm glad it's back to where was but the way it's listed in the setting seems confusing. If I check "zoom text only" that is the outcome I would expect,

When I first searched for help it returned 0 results, which is why I am posting it.

Asked by dherrle 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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  • Archived

what is going on???

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly in… (மேலும் படிக்க)

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

Asked by maryconstancelowery 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

Firefox Browser

What has happened to all of my Task Bar / Tool Bar? As of today, Sunday Nov. 26th, everything is gone. In addition the browser itself looks "different" some how. … (மேலும் படிக்க)

What has happened to all of my Task Bar / Tool Bar? As of today, Sunday Nov. 26th, everything is gone. In addition the browser itself looks "different" some how.

Asked by KMaCK2336 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

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Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORM… (மேலும் படிக்க)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 1 வருடத்திற்கு முன்பு

Last reply by Andrew 1 வருடத்திற்கு முன்பு

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Help needed for a pensioner who doasn't understand

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner… (மேலும் படிக்க)

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Asked by bevanrichardson 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

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why can't enchanted tracking protection be disable in about:config turn on FALSE DOES NOT WORK??? I'm 68 I can't keep turning it off to type in passwords I pay my bills online. I have Malwarebytes for protection.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I p… (மேலும் படிக்க)

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Asked by jazzapia1 8 மாதங்களுக்கு முன்பு

Last reply by zeroknight 8 மாதங்களுக்கு முன்பு

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I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (மேலும் படிக்க)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by DannyD 1 வருடத்திற்கு முன்பு

Last reply by DannyD 1 வருடத்திற்கு முன்பு

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Yahoo Mail

I downloaded Firefox update now I can't access Yahoo mail it's just a blank screen

Asked by bonnieramacciato 3 மாதங்களுக்கு முன்பு

Answered by bonnieramacciato 3 மாதங்களுக்கு முன்பு