• தீர்வுற்றது

Weird character shows on screen and email

On some pages, strange characters appear and cannot be read at all, please see the attached image

Asked by tondosusanto 4 மாதங்களுக்கு முன்பு

Answered by tondosusanto 4 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Between Oct 2022 and Nov 2022 Firefox has changed

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was ab… (மேலும் படிக்க)

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was able to log in to Century Link and view/download my current bill. This month when I try to view the bill all I get is a grey screen and no data. I have been forced to use Microsoft Edge which DOES allow me to view/download the bill. Also, the Chat feature on Century Link via Firefox does not work. It does work in Microsoft Edge. Something in Firefox changed in the past month and I haven't a clue what it is.

Asked by Rosaliy Lynne 4 மாதங்களுக்கு முன்பு

Answered by Rosaliy Lynne 4 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Something is preventing JavaScript from working on your computer.

When I browse carsales.com.au and redbook.com.au I get the error message: We want to make sure it is actually you we are dealing with and not a robot. Please click bel… (மேலும் படிக்க)

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.

Asked by sniderralph 4 மாதங்களுக்கு முன்பு

Answered by sniderralph 4 மாதங்களுக்கு முன்பு

usps tracking and informed delivery does not work on firefox, but works on edge!

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from … (மேலும் படிக்க)

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from usps and that did not work, and neither did turning off ad block plus. im at a loss here.

Asked by 09grizzly550 3 மாதங்களுக்கு முன்பு

Last reply by 09grizzly550 3 மாதங்களுக்கு முன்பு

Library window cannot be sized smaller than HUGE, Firefox 107.0 64 bit Windows 10 Pro

After updating to 107.0 -- I've been getting update notices every couple of days lately -- I am unable to size the Library window to a dimension smaller than IMMENSE. I … (மேலும் படிக்க)

After updating to 107.0 -- I've been getting update notices every couple of days lately -- I am unable to size the Library window to a dimension smaller than IMMENSE.

I generally have a lot of open windows on my screen -- browser windows, file folders, Notepad files, and so forth. I keep the Library window's Downloads section open, sized to display ONE download. In the rare event that I am keeping more than one download visible (I generally "Clear Downloads" after moving a newly downloaded file from my Downloads dir to its destination dir), then they will scroll vertically.

Suddenly, I find that I am now unable to shoehorn the relatively small Library window (sized to hold ONE download) between my Downloads dir (above Library) and my "Next" dir (below the Library window), containing a list of bookmarks I plan on loading.

I am using my machine for research, and I have worked out this system and have been successfully using it for several years now.

By "now" I of course mean "then" -- argh...

I have looked through the browser.download section via about.config. The only possible suspect I could find was browser.download.improvements_to_download_panel -- but, changing it to False did nothing.

I really do not appreciate this "stealth misfeature" (it does NOT show up in the documented list of changes to this version), and if there is ANY way to revert to NORMAL behavior, I would really appreciate knowing about it.

A paternalistic "we know best" attitude, LOCKING ME OUT of the ability to resize a window -- other than to make it LARGER -- well, I want to keep a civil tone, so I won't say how I feel about that, other than to point out that in an earlier life I was a developer, and I am well aware than this sort of sizing restriction is something that must be INTENTIONALLY coded. It doesn't "just happen by itself."

Someone at Mozilla DECIDED to impose this [redacted] on the world.

I guess I will now see if I can find the FTP site to back down one version and hope there are no backward-compatibility issues. As to FUTURE updates (please note that I did not say upGRADE), I am at a loss to figure how to handle them.

This is SO [redacted] frustrating!

Here (attached image) is what I am talking about. This is now the SMALLEST size I am ALLOWED to size the window!

Asked by Kogaku 4 மாதங்களுக்கு முன்பு

Last reply by Kogaku 4 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Unable to upload or download files

Hello all, For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropb… (மேலும் படிக்க)

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

Asked by Erika Campbell 3 மாதங்களுக்கு முன்பு

Answered by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (மேலும் படிக்க)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (மேலும் படிக்க)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 4 மாதங்களுக்கு முன்பு

Last reply by avwood 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox direct download Link

Hi If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firef… (மேலும் படிக்க)

Hi

If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firefox on different PC's , I want to know: Are there any direct download links for the latest version? The best would be some links like Webex has for distribution (e.g. https://mozilla.org/firefox/windows/FirefoxInstaller.exe)

Thanks in advance Robin

Asked by robingebert99 3 மாதங்களுக்கு முன்பு

Answered by TyDraniu 3 மாதங்களுக்கு முன்பு

Firefox will not load - missing VCRUNTIME140_1.dll

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not foun… (மேலும் படிக்க)

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Asked by tjadlib8 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Increasing incompatibility with web sites I encounter

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are… (மேலும் படிக்க)

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Asked by blueline106 4 மாதங்களுக்கு முன்பு

Last reply by blueline106 3 மாதங்களுக்கு முன்பு

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (மேலும் படிக்க)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு

Firefox 107 prevent download of pdf files

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF… (மேலும் படிக்க)

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF files.

Asked by jhlauterbach 4 மாதங்களுக்கு முன்பு

Last reply by jhlauterbach 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the… (மேலும் படிக்க)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 4 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 4 மாதங்களுக்கு முன்பு

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (மேலும் படிக்க)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 4 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 1 மாதத்திற்கு முன்பு

How to add shorcuts to Home Page

I can't add shortcuts to my Firefox home page. I don't have the 3 dots button and I haven't found a way to add them.

Asked by tabbyturttle 3 மாதங்களுக்கு முன்பு

Last reply by James 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (மேலும் படிக்க)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 4 மாதங்களுக்கு முன்பு

Answered by rgold96306 4 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Google search pages not showing text after Mac OS 12.6 Monterey upgrade

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing … (மேலும் படிக்க)

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Asked by Pavi 4 மாதங்களுக்கு முன்பு

Answered by cor-el 4 மாதங்களுக்கு முன்பு

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips… (மேலும் படிக்க)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 4 மாதங்களுக்கு முன்பு

Last reply by Bluejay 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Blocked from extracting canvas data because no user input was detected.

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the follo… (மேலும் படிக்க)

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the following message in Firefox console : "Blocked https://openlayers.org/en/latest/examples/export-map.html from extracting canvas data because no user input was detected." And the image downloaded is incorrect. I have no Firefox user message asking for permission to canvas access. I'm using Firefox 107.0.1 (64 bits) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

With Firefox on windows or android the example is working fine. On the example web page there is the javascript code using the canvas.

Bye !

Pierre.

Asked by ooioo1 3 மாதங்களுக்கு முன்பு

Answered by TyDraniu 3 மாதங்களுக்கு முன்பு