• தீர்வுற்றது

E-mail address change

Hello, I would like to change the e-mail address associated to my Firefox Account. How should I proceed? Thanks

Asked by cas.duarte 4 மணி நேரத்திற்கு முன்பு

Answered by FredMcD 3 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

Restoring history from a second device with Sync

Hello, IT support wiped my browser history on Laptop A. I also have Laptop B, which hasn't been used in a couple of weeks, and which is connected to Laptop A through Sync… (மேலும் படிக்க)

Hello,

IT support wiped my browser history on Laptop A. I also have Laptop B, which hasn't been used in a couple of weeks, and which is connected to Laptop A through Sync. Ideally I'd like to import the history from Laptop B to Laptop A, as this would be an almost total restore.

Laptop A losing its history is the most recent activity though, and I'm worried that as soon as I open Firefox on Laptop B, Sync will overwrite B's history with the (now blank) history from A.

So, is it possible to get B's data onto A through Sync, without A wiping B? Can I generate a backup from B through other means without Sync overwriting it?

Many thanks,

Charlotte

Asked by cha.warren 4 நாட்கள் முன்பு

Answered by cha.warren 3 நாட்கள் முன்பு

  • தீர்வுற்றது

Keeping my Firefox logged in

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even tho… (மேலும் படிக்க)

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even though I immediately signed into my Firefox account upon opening the browser, when I close it and then open it back up later on everything is signed out, including my Firefox profile. How do I make it so that every time I open my browser, it is already signed in, and I don't have to type in my username and password over and over again. Thanks in advance for your help!

Asked by slaterjacobp 1 வாரத்திற்கு முன்பு

Answered by jscher2000 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (மேலும் படிக்க)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Asked by byphoto 1 வாரத்திற்கு முன்பு

Answered by jscher2000 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது
  • Locked

Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (மேலும் படிக்க)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Asked by thw24 3 மாதங்களுக்கு முன்பு

Answered by JustSecurity 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Every time I close Firefox, reopening makes Firefox unsync and causes me to sign in again

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Fire… (மேலும் படிக்க)

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Firefox, it makes me sign in to sync again and re-log in to all my sites all over again.

Asked by karlyblack1996 2 வாரங்களுக்கு முன்பு

Answered by cor-el 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

I can't sync my bookmarks

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices i… (மேலும் படிக்க)

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices it's still showing that I'm connected (it's showing 2 devices for the same laptop). Is there any way that I can restore my bookmarks?

Asked by AkaGirl 2 வாரங்களுக்கு முன்பு

Answered by Wesley Branton 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Locked

thats good

No firefox very good

Asked by mrimanrj 2 வாரங்களுக்கு முன்பு

Answered by mrimanrj 2 வாரங்களுக்கு முன்பு

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Firefox 80 and own sync server

Hi, after upgrading to FF 80 (on Linux Mint Ulyana and Windows 10), syncing bookmarks via my own sync server doesn't work any more. It seems that FF doesn't store my logi… (மேலும் படிக்க)

Hi, after upgrading to FF 80 (on Linux Mint Ulyana and Windows 10), syncing bookmarks via my own sync server doesn't work any more. It seems that FF doesn't store my login into my ff account. After entering my credentials (and usually entering the six-digit code mailed to me), i get a short success information, but immediately afterwards, in the menu symbol, there's a yellow warning sign again, telling me to login again into my ff account. I think it's not a matter with my sync server since on my corporate pc (with FF < 80), syncing still works. Additionally, i didn't change anything regarding the sync server, i've just upgraded FF to version 80.

See also this reddit thread this reddit thread (workaround proposed there works only for android version of FF, i think...)

See additionally bugzilla #1663249.

So, what to do except downgrading FF to a lower version where syncing still works?

Asked by fschmitt 2 வாரங்களுக்கு முன்பு

Answered by fschmitt 2 வாரங்களுக்கு முன்பு

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Start page on local drive does not work across different devices

I have a Firefox account, so my settings are shred across devices. But there is one thing that is a pain in the neck. I use a local start page, i.e. one stored on the loc… (மேலும் படிக்க)

I have a Firefox account, so my settings are shred across devices. But there is one thing that is a pain in the neck. I use a local start page, i.e. one stored on the local disk of each device I use. But this page is stored in a different location on each device. When I set the start page on one device, the setting doesn't work on my other devices. Suggestion: Don't sync the start page if it is a local html file. Or offer a setting to disable syncing of just this one setting.

Asked by uelismailbox 3 வாரங்களுக்கு முன்பு

Answered by Wesley Branton 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Lost logins and passwords after a refresh

I've recently refreshed Firefox V80.0 on my PC and in the process lost my stored logins and passwords. However they are still available in my iPad and Android phone in bo… (மேலும் படிக்க)

I've recently refreshed Firefox V80.0 on my PC and in the process lost my stored logins and passwords. However they are still available in my iPad and Android phone in both Firefox browser and Lockwise. I've tried syncing to get them back to the PC with no success. If I go to "Logins and Passwords" in the browser menu it opens the Lockwise page and asks me to log in to that. I just get a page saying "no synced logins found" even after syncing both the PC and the mobiles.

Asked by info3218 4 வாரங்களுக்கு முன்பு

Answered by FredMcD 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

sync problem

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device b… (மேலும் படிக்க)

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device but I DON'T WANT to do that !! how can I avoid this and restore my settings/bookmarks etc or barring that, dump the new version and go back to the old one which worked fine which hopefully still has all my settings ?

Asked by paubry 4 வாரங்களுக்கு முன்பு

Answered by cor-el 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Help syncing logins&passwords on 2 different devices

Hello, I just joined Firefox Sync today because I got a new computer. I am in the process of moving all my info to the new machine. I set up an account on Firefox Sync fo… (மேலும் படிக்க)

Hello, I just joined Firefox Sync today because I got a new computer. I am in the process of moving all my info to the new machine. I set up an account on Firefox Sync for both computers and checked all the boxes. It appears that my history, bookmarks, etc all synced properly but when I go to the Firefox Lockwise page on my new computer it only has 2 saved logins, whereas my current computer has over 200 saved. I did a manual sync and refresh but no more logins have populated that page. Is there another way to transfer those logins? I really really don't want to have to manually log in again to all those websites. Is there something I'm missing? Thanks in advance!

Asked by willfred121 4 வாரங்களுக்கு முன்பு

Answered by willfred121 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Sync hack?

I set up Firefox sync two days ago. Opened my Iphone today & it went to sync screen and asked to sync with my Mac laptop computer. I proceeded, assuming it was part … (மேலும் படிக்க)

I set up Firefox sync two days ago. Opened my Iphone today & it went to sync screen and asked to sync with my Mac laptop computer. I proceeded, assuming it was part of set up, although I had done that step two day ago. After my phone read the QR code, my computer screen refreshed and said, essentially, "you are now syncing with Oxnard, Kalifornia" etc. I am located in the Oxnard area, but was alarmed at the misspelling of California with a "K". Is this a hack and should I remove sync? Typo? Anyone else have this issue? Would greatly appreciate any advice you have - thanks!

Asked by Elizabeth Ulmer 4 வாரங்களுக்கு முன்பு

Answered by Meskó Balázs 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox sync does not sync bookmarks anymore

Hi everyone, Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa thou… (மேலும் படிக்க)

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

Asked by renaud.morinson 1 மாதத்திற்கு முன்பு

Answered by TyDraniu 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox Sync is not syncing

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. M… (மேலும் படிக்க)

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. My log is here https://pastebin.com/dTiYHyKn

Thanks for your support

Asked by Cagio 1 மாதத்திற்கு முன்பு

Answered by TyDraniu 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

locked out of my sync account

email was returned that you sent me because I was setting up a new server at the time if you could resend the email the new server is up now. My email is bryan@bryanmarsh… (மேலும் படிக்க)

email was returned that you sent me because I was setting up a new server at the time if you could resend the email the new server is up now. My email is bryan@bryanmarsh.navy Thank You Bryan

Asked by Bryan Marsh 1 மாதத்திற்கு முன்பு

Answered by Bryan Marsh 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

"Sorry. We've locked your account."

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy? "The confirmation email we sent to ********* … (மேலும் படிக்க)

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy?

"The confirmation email we sent to ********* was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account."

Asked by ScatteredCaribou 1 மாதத்திற்கு முன்பு

Answered by ScatteredCaribou 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (மேலும் படிக்க)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by 1319324245 1 மாதத்திற்கு முன்பு

Answered by 1319324245 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (மேலும் படிக்க)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Asked by Luka 1 மாதத்திற்கு முன்பு

Answered by Luka 1 மாதத்திற்கு முன்பு