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Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm visiting until this new version of Firefox.

Hi!

I'm trying to determine if I'm having a Firefox issue or not. I've been using Firefox for many years and frequently use private windows.

I've got a new laptop with Windows 11 and have been noticing that my private windows are sometimes closing unexpectedly. After which, I can't get my tabs back. This has only happened with private windows, and not regular windows.

Is this an issue that's being reported in the community? Thanks.

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but does NOT allow to copy anything.

Firefox for Android.

Gmail comes in at a different time zone, but my clock is correct. How do I fix it?

I have location OFF on tablet and do not want it on. Can I fix this without turning on the ability to track my device?

Thank you.

Hi, After using Thunderbird for years without problems, I ran into a serious one now (since a few days). When starting Thunderbird it comes up with three almost empty windows, one over the other. No data is filled in and when clicking on the window it says in the upper left corner: Starting page - Modzilla Thunderbird (no response) / (actually in German) Startseite - Modzilla Thunderbird (Keine Rückmeldung). The small login popup is also seen in the window but doesn't accept any typing and shows also 'Keine Rückmeldung / no response'. I can only stop the process on Windows level. I would be very grateful if you could help me with this issue. I cannot get to my emails anymore. Many thanks Holger

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account settings. I attach a screenshot.

I follow someone instructions: Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files.

   folderCache.json
   folderTree.json
   session.json
   xulstore.json 

Start Thunderbird With no results. Thank you for any help.

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

Hi there,

I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It works on Safari.

As per the photo, I try to click the calendar icon to open up my calendar and nothing happened.

Starting a couple of weeks ago, I began noticing that occasionally (every 2-3 days usually), a few empty files appear in my c:\ folder (Windows 10, as up-to-date as Windows ever is). They have names like "wal3A7109C6" (no file extension). Usually 4-5 will be generated at the same time (ie, same timestamp, so within the same second).

When I first noticed them, I (nervously) deleted a batch with no apparent consequences - but I had to activate Administrator privileges to get rid of them. I ran virus scans but have seen nothing unusual.

A few minutes ago, I had Firefox open but minimized to the task bar. I also happened to have c:\ open in a Window I could see. As I tapped to expand the browser, another of the files appeared, and the browser window behaved oddly for a moment, as though about to crash. The last few versions - I'm at 125.0.3 (64 bit) - have been crashing more than I'm accustomed to, but this is the first time I'd considered the browser to be a likely suspect.

Does anyone have any clues/possibilities to offer? It would be much appreciated.

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two accounts, etc.

I received a notice while using Firefox on PC that an update was available. I was going to put it off, as I had 25 tabs open, but the notice indicated that my open tabs would be restored once the update was complete, so I approved the update. It download and I assume installed the update, seemed to temporarily close Firefox, and then reopened the original page with all my open tabs, plus an empty page. When I tried to open the tabs shown, they all indicated that the tab had crashed and then gave me the option of restoring that tab or on some restoring all tabs. Neither worked, in fact, that Firefox page became completely unresponsive and would not allow me to browse new urls (the tabs just spun). I actually had to use MS Edge to get to anywhere to seek out someplace to make a report. I first went to the discussion group and opened up an account there, but from there noticed that feedback on Firefox was at a different url. I then needed to create an account "here". Since nothing was working, I closed and reopened the Firefox page with all the tabs on it, figuring maybe it would restore the crashed tabs. It did not and all tabs were lost. I can probably get back to some of them using the history archive, but it was very disappointing and will be even more time consuming. I am running the current version of Win 10 pro, 64 bit, on a PC. I thought you would want to know about this. Thank you for your time.

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web

EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

I have a 2019 Macbook Pro 16" and whenever I share a FireFox window on facetime, I'm unable to stop sharing it until I end the Facetime call. Even then, the sharing screen notification still appears in the top right in the menu bar and I'm unable to share my screen for future Facetime calls unless I restart my laptop (thus removing the problem). Is this a known issue, and is there a way to fix it other than restarting my laptop?

Video of issue Video of issue

I've been trying to connect to discord for a while, left it on for 2 hours and hasnt loaded. when i opened the console log, all it said was "Firefox can’t establish a connection to the server at wss://gateway.discord.gg/?encoding=json&v=9&compress=zlib-stream" all over. Please help.

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its a Firefox bug. I have also provided my troubleshooting information, and a link to my memory usage is listed below for download: https://1drv.ms/u/s!ArspaZQCMwZ-iLU_CckOfLkl9DlETQ?e=MuIqsO Thanks in advance!

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.

So running thunderbird 115.10.1 (64-bit) and more and more issues:

• the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
• at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.