No longer have ability to open Hints on Ancestry while using Firefox

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com When … (மேலும் படிக்க)

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com

When I called Ancestry, they suggested I use a different browser (: - but when I did, I was able to open the hints Firefox won't open. What is the problem? I was also told that another Ancestry user had called in previously with the same problem. PLEASE fix this!

If it helps, I use Windows on an HP Envy laptop (have for some time - wasn't a problem before a month or so ago). Will I hear back from anyone as to when this might be addressed/fixed?

Asked by Happyhermit 3 மணி நேரத்திற்கு முன்பு

Last reply by zeroknight 2 மணி நேரத்திற்கு முன்பு

Unable To Connect

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge… (மேலும் படிக்க)

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge). Firefox is my first download on every new device and my go to even on my iPad.

I've been getting this error message lately and I don't know what to make of it. My saved tabs are working normally (email, work, streaming entertainment). This automatically comes out on ever new start / re-start (Firefox is my default) on separate tab but I am not opening any new website. It's been 2-3 days. At first I didn't mind it but its consistently happening and not just a one time thing. I already cleared my cache data. I've also ran a scan and it's come up clean (I have a paid BitDefender subscription). It's also not the local ip of my machine.

So any help would be great as I really don't want to leak any personal data or have any viruses.

Thank you for your time!

Asked by leoandrewa 3 நாட்கள் முன்பு

Last reply by zeroknight 8 மணி நேரத்திற்கு முன்பு

Firefox won't load websites. Pages are Blank. Application Menu unresponsive.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that… (மேலும் படிக்க)

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Asked by vinesjay16 15 மணி நேரத்திற்கு முன்பு

Last reply by zeroknight 9 மணி நேரத்திற்கு முன்பு

Browser issue with Microsoft Outlook

Hello, My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails… (மேலும் படிக்க)

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Asked by AshenLion 2 நாட்கள் முன்பு

Last reply by cor-el 1 நாள் முன்பு

Firefox print to PDF now inserts huge numbers of blank pages in the pdf at random places

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are ins… (மேலும் படிக்க)

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Asked by argnotagain 1 வாரத்திற்கு முன்பு

Last reply by markwarner22 1 நாள் முன்பு

I am stuck on "Widevine Content Decryption Module provided by Google Inc. will be installed shortly"

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google c… (மேலும் படிக்க)

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

Asked by Terra Jones 2 நாட்கள் முன்பு

Last reply by zeroknight 2 நாட்கள் முன்பு

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac ?

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ? The pulldown-menus don't persist, long-enough to click-upon a selec… (மேலும் படிக்க)

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ?

The pulldown-menus don't persist, long-enough to click-upon a selection .

Asked by rsblanchard 2 நாட்கள் முன்பு

Last reply by zeroknight 2 நாட்கள் முன்பு

an unknown source is stealing info from apps that they download that i cannot get rid of.

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cann… (மேலும் படிக்க)

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cannot delete the apps and they came put in a plain van and ran cables from our internet box outside to the other box and ever since then they have had access to our wireless internet, our Apple t.v, our computers and our phones and I have tried to factory reset my phone but they just download the same apps over again and it messes my phone up again. That is the problem.

Asked by Ag.millsy351088 2 நாட்கள் முன்பு

Last reply by Paul 2 நாட்கள் முன்பு

Firefox not responding

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not respond… (மேலும் படிக்க)

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not responding" the page hangs a few moments then it takes me back to SketchUp login. I have not had any recent updates done or required since last logged in and that was yesterday all worked well.

Asked by gobatt 3 நாட்கள் முன்பு

Last reply by zeroknight 2 நாட்கள் முன்பு

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (மேலும் படிக்க)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 4 நாட்கள் முன்பு

Last reply by Paul 3 நாட்கள் முன்பு

Which settings I have to change to save download from Firefox Android to an SD card instead of the tablets memory?

Which settings I have to change to save download from Firefox Android to an SD card instead of the tablets memory?

Asked by José Ignacio Ramírez Daneri 4 நாட்கள் முன்பு

Last reply by Paul 4 நாட்கள் முன்பு

Spying

When one stops the Firefox shortcuts, does this means amazon can no longer setup spy visits using camera and other permissions left over from installing Firefox. Why can … (மேலும் படிக்க)

When one stops the Firefox shortcuts, does this means amazon can no longer setup spy visits using camera and other permissions left over from installing Firefox. Why can consumers, at the time of installing, not offer the choice of no permissions for companies paying Firefox?

Asked by pat47 4 நாட்கள் முன்பு

Last reply by TyDraniu 4 நாட்கள் முன்பு

New primary password not accepted

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password … (மேலும் படிக்க)

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Asked by brooklynseltzer 4 நாட்கள் முன்பு

Last reply by cor-el 4 நாட்கள் முன்பு

Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (மேலும் படிக்க)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Asked by Jarro H 5 நாட்கள் முன்பு

Last reply by NoahSUMO 5 நாட்கள் முன்பு

the topis to choose from.

Hi I am new here I have so many unique topics that I'm interested in such as recycling archeology animals pets or art history astrology plant care the the environment der… (மேலும் படிக்க)

Hi I am new here I have so many unique topics that I'm interested in such as recycling archeology animals pets or art history astrology plant care the the environment dermatology herbs. Please will you all consider adding these topics also because these are the things that I'm interested in. Please I'll greatly appreciate it thank you.

Asked by narteachagoudy 5 நாட்கள் முன்பு

Last reply by Paul 5 நாட்கள் முன்பு