Error message during sign-in: Account is not active

During sign-in to Firefox browser I get an error message saying my account isn't active and to contact an administrator. Hoping you can help, thanks!

Asked by nkivette 6 நாட்கள் முன்பு

Last reply by Paul 5 மணி நேரத்திற்கு முன்பு

Open a website via an installed link on home screen -> History not saved

My favourite weather app is not working on my phone, but they also have a website, so I decided to use the 'install' option from the menu to install a direct link to the … (மேலும் படிக்க)

My favourite weather app is not working on my phone, but they also have a website, so I decided to use the 'install' option from the menu to install a direct link to the website.

When I use this website in Firefox, the first question I get is my location. When I open the website again this is not asked again.

But when I use the installed link on the homescreen it ask's my location every time, like this is not saved or something like that, a bit the same as 'ingognito mode'.

Is there a possibility that when I used the installed link on my homescreen that it save's my location (history) so that it not asked every time I open it ?

Asked by gatzelabordus 2 நாட்கள் முன்பு

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (மேலும் படிக்க)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by benbinary 3 நாட்கள் முன்பு

Autofill credit cards and address's

Why does autofill of credit cards and address's not work outside of the US and Canada? Will support ever be implemented? I'm using Firefox on Android.

Asked by UHAX 4 நாட்கள் முன்பு

Saved photos not showing up in Photos (iPhone)

I just downloaded dozens of photos — long press, then “add to photos” — and they are nowhere to be found. I discovered too late that I hadn’t turned on permissions for F… (மேலும் படிக்க)

I just downloaded dozens of photos — long press, then “add to photos” — and they are nowhere to be found. I discovered too late that I hadn’t turned on permissions for Firefox to access photos. But not once did I get a warning about that. Are those photos actually saved somewhere, or Is there any way to recover them? Either way, why did I not get a warning that Firefox couldn’t access my photos?

Asked by dwrd3adm8x 4 நாட்கள் முன்பு

older version of Firefox

I have an iPad Air, first generation and had to reset the unit. I lost the version of Firefox on the machine. How can I get Firefox for IOS 12.5.7?

Asked by Cliff Robberts 4 நாட்கள் முன்பு

Last reply by James 4 நாட்கள் முன்பு

Older versions of Firefox

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to … (மேலும் படிக்க)

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Asked by J C 4 நாட்கள் முன்பு

Last reply by James 4 நாட்கள் முன்பு

Why are web Shortcuts added to Firefox Focus Home Screen cut off?

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what … (மேலும் படிக்க)

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

Asked by BruceWF 4 நாட்கள் முன்பு

Is there any way to save data for certain sites and delete the rest?

Question: is there a way to clear all website data except for certain ones? Like a white list. I have an iPhone 13 Pro with ios 17.1.1. I have Moziilla Firefox for iOS 1… (மேலும் படிக்க)

Question: is there a way to clear all website data except for certain ones? Like a white list.

I have an iPhone 13 Pro with ios 17.1.1. I have Moziilla Firefox for iOS 126.1.

I would like to clear all private data except for Cache and Cookies on certain websites that I frequently visit, so that I don’t have to log in each time and my data from that site won’t be lost.

Currently I have to go into Settings-Data Management-Website Data-and select each site separately to delete unwanted data. It will only allow me to delete 10 sites at a time. When I click on “show more” it reveals the whole list. However, when I click on one, the list disappears.

Is there any way to save data for certain sites and delete the rest?

Asked by bmb4jc 4 நாட்கள் முன்பு

Export password, bookmarks, etc.

Need to access (export) MY secure Firefox files to create permanent hardcopy file.

How can these files be accessed?

Asked by kenmac311 1 வாரத்திற்கு முன்பு

Last reply by Paul 5 நாட்கள் முன்பு

Export bookmarks

How do I export bookmarks either on my iphone or my iPad? All the instructions seem to be for desktop. There is no ‘manage bookmarks’ at the bottom of the bookmark menu. … (மேலும் படிக்க)

How do I export bookmarks either on my iphone or my iPad? All the instructions seem to be for desktop. There is no ‘manage bookmarks’ at the bottom of the bookmark menu. Desktop is not an option.

Asked by 2hhpsh7zpz 6 நாட்கள் முன்பு

syncing Android

So I got a new phone and I'm trying to sync it with the old Android but it's like it literally has nothing but the login name. I still have to go login all these websites… (மேலும் படிக்க)

So I got a new phone and I'm trying to sync it with the old Android but it's like it literally has nothing but the login name. I still have to go login all these websites and it won't boot all my tabs from the old phone I don't even want to try to buy anything find out that I have to do all the credit card stuff again. I do not have a desktop right now

Asked by Pancakebut 1 வாரத்திற்கு முன்பு

Bookmarks showing up differently in New Bookmark dialog than in Bookmarks

For some reason, Mozilla is showing me different folders in the "new bookmark" dialog than it is when I go into my actual bookmarks. I added a new subfolder through the "… (மேலும் படிக்க)

For some reason, Mozilla is showing me different folders in the "new bookmark" dialog than it is when I go into my actual bookmarks. I added a new subfolder through the "new bookmark" dialog, but it isn't showing up when I open my bookmarks menu. I then tried adding a subfolder in the bookmarks menu to see if it worked the other way around, but that folder isn't showing up in the "new bookmark" dialog either. Ideas? Suggestions? I'm a relatively new Firefox user, and this is really frustrating me!

Asked by Ronan 1 வாரத்திற்கு முன்பு

account security issues

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites ent… (மேலும் படிக்க)

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites entering my account but I am not am expert to believe that I am safe now,with this query I would humbly ask for your help to assess and confirm if there is or nothing at all Any issues on my account. If you believe my message is not essential , please disregard this . Thanks and More power to Mozilla company

Asked by Ryan Jess Crave 1 வாரத்திற்கு முன்பு

Why are there no extensions in Firefox?

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firef… (மேலும் படிக்க)

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firefox feature.

Asked by İbrahim ÖZÇELİK 1 வாரத்திற்கு முன்பு

Last reply by James 1 வாரத்திற்கு முன்பு