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Optimum SMTP rejecting one account's "sent" email as spam

Hello, The Optimum SMTP is recently rejecting emails I am sending from one of three Optimum email accounts that I have. When using the one account I get the following rej… (läs mer)

Hello, The Optimum SMTP is recently rejecting emails I am sending from one of three Optimum email accounts that I have. When using the one account I get the following rejection notice:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 6661A65F0037E564). Please check the message and try again.

This only occurs when I use Thunderbird to send messages. If I use Outlook on the same computer, I do not get the error. Previously, I was getting the error on all three accounts, but when I upgraded to 64-bit Thunderbird, the problem went away. Of course, I called Optimum and they said that the problem was on my side and were not helpful. They also don't take any responsibility if you don't use their web interface.

I would appreciate any ideas that anyone has on what I could try to eliminate this problem. Thank you.

Frågat av drjvs 5 timmar sedan

Senaste svar av Matt 1 timme sedan

Suddenly unable to connect to outgoing mail server

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This … (läs mer)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Frågat av David Salerno 5 dagar sedan

Senaste svar av Matt 2 timmar sedan

Tab crash errors

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then wi… (läs mer)

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

Frågat av Gareth Roberts 9 timmar sedan

Senaste svar av cor-el 2 timmar sedan

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit), it pops open a box wanting me to enter my password

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit) to access my Outlook E-mail Account, it pops open a box wanting me to enter my password! :-( I can… (läs mer)

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit) to access my Outlook E-mail Account, it pops open a box wanting me to enter my password! :-( I can enter it and mark that box to use "Password Manager", but it doesn't matter if I check that box or not, because every-time I reopen Thunderbird it asks me for that password again! :-( This problem just started in the last few weeks...... Once I enter my password, I can receive and send e-mails just fine, but when I close Thunderbird and reopen it, that popup box reappears again, where I must enter my password. (see picture I attached) If I just X out of it, I can't access my e-mail at all, as that box asking for a password, pops back open again asking me for my password AGAIN! Which by the way is 100% correct, as I can access my e-mail through Firefox, Google Chrome or Edge Browser just fine. I have used Thunderbird for years and have NEVER encountered this problem before, I hope you have a fix! I am running Windows 10 Pro Version 22H2. Thanks in advance! Keith

Frågat av niceseeingyou 7 timmar sedan

Senaste svar av sfhowes 6 timmar sedan

Emails

We have had thunder foe a few weeks now and have been very happy with it. Today it suddenly stopped sending and receiving emails. I have checked the help page but am stru… (läs mer)

We have had thunder foe a few weeks now and have been very happy with it. Today it suddenly stopped sending and receiving emails. I have checked the help page but am struggling to figure out how to fix. Can you please help. Cheers Colin

Frågat av colman2 12 timmar sedan

Senaste svar av david 10 timmar sedan

unable to receive e-mails since 30/05/2024

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com&… (läs mer)

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

Frågat av emyr330 1 dag sedan

Senaste svar av Matt 19 timmar sedan

Email is not working at all.

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some… (läs mer)

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.

Frågat av frenchfaye 1 dag sedan

Senaste svar av Matt 19 timmar sedan

Unable to connect to server

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am … (läs mer)

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am changing because emC quit authenticating 'out of the blue'. I have been getting and sending emails perfectly well in TB until about 4 days ago. I get a message that says it cannot connect to Comcast server. Nothing about authentication or a password. It just stopped! I talked to Comcast tech support today and they said everything on their end looked good. I have spent several hours tonight going thru TB checking everything, reading this forums notes on unable to connect, restarted a couple of times, etc. Needless to say, I am not happy and really don't know if I should ditch TB and go to a 3rd different email program. (Note: I am not one who changes often or without a fight to keep a program.) I have been with emClient for over 10 yrs. All their suggestions have not worked. I like TB and really want it to work. Suggestions please.

Frågat av karolcooper 3 dagar sedan

Senaste svar av sfhowes 1 dag sedan

Thunderbird switching servers on my two accounts

Today, Thunderbird has switched servers on my two email accounts. My two accounts are a Cox email which has been moved over to Yahoo and a business account which uses Gm… (läs mer)

Today, Thunderbird has switched servers on my two email accounts. My two accounts are a Cox email which has been moved over to Yahoo and a business account which uses Gmail. I have messages on the Yahoo server but when I ask Thunderbird to "Get Messages", I can see from the info at the bottom of the screen that it's checking Gmail not Yahoo.

Okay, all of a sudden it's now back on track. I don't understand how this glitch came about. Hopefully, it won't happen again.

Bill Dinger

Frågat av BDinger3 2 dagar sedan

Senaste svar av david 2 dagar sedan

Firefox is not showing "Details" and "Activity" on files in Google Drive

Hello, I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activi… (läs mer)

Hello,

I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activity" tabs simply don't load, as you can see in these screenshots.

Also, I found this thread also here on Mozilla Support from two years ago that reports the same issue. Apparently the bug was solved but ended up returning in most current versions.

I opened the current thread just to report this bug again. Thanks.

EDIT.: Another user reporting the same, his thread was archived: https://support.mozilla.org/en-US/questions/1422875

Frågat av Janderson James 4 dagar sedan

Senaste svar av jonzn4SUSE 2 dagar sedan

Blocker: Mozilla Firefox causes rows overlapping

Dear Support Team, After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire he… (läs mer)

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Frågat av Stefan Curiban 4 dagar sedan

Senaste svar av jscher2000 - Support Volunteer 3 dagar sedan

Please help that why didn’t support China Office 365?

Dear Sirs, Please help why didn’t support China Office 365? We are using China exchange online, but it can’t use Thunderbird login our account. We have ask them, they ne… (läs mer)

Dear Sirs,

Please help why didn’t support China Office 365? We are using China exchange online, but it can’t use Thunderbird login our account. We have ask them, they need the software register to their system, could you register thunderbird to their system? Thanks!

Kin

Frågat av auwk 3 dagar sedan

Senaste svar av Toad-Hall 3 dagar sedan

access to thunderbird

How do I get Thunderbird working again? (Out since 30.05.24) I am a senior and need easy directions to follow as not tec. savvy. I was an iinet customer - now themessagin… (läs mer)

How do I get Thunderbird working again? (Out since 30.05.24) I am a senior and need easy directions to follow as not tec. savvy. I was an iinet customer - now themessaging.co

Frågat av 99cnczcnhg 4 dagar sedan

Senaste svar av Toad-Hall 3 dagar sedan

Google Not Responding and/or Timing Out

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, so… (läs mer)

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, sometimes the search just times out and goes back to the empty search bar, also when I click on links to websites they time out too. If I go straight to a bookmarked website, that seems to free things up and the next Google search I do will work. I've uninstalled and reinstalled Firefox but it doesn't make any difference. Google works fine on Chrome and Edge. Any advice would be gratefully received - please note I'm not technically minded! Thank you.

Frågat av kallen359 3 dagar sedan

Senaste svar av jonzn4SUSE 3 dagar sedan

Log in

I can not log in to Outlook anymore on my computer when I use Firefox, but it is possible when I use Edge. But I prefer Firefox. What to do about this? Billy … (läs mer)

I can not log in to Outlook anymore on my computer when I use Firefox, but it is possible when I use Edge. But I prefer Firefox. What to do about this?

Billy

Frågat av billylarsson 3 dagar sedan

Senaste svar av Paul 3 dagar sedan

Messages are market as read

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even … (läs mer)

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

Frågat av karina8 2 veckor sedan

Senaste svar av Wayne Mery 3 dagar sedan

Email setting

I have 2 different yahoo email accounts that I access through Thunderbird. When I added the 2nd account, it changed the SMTP Server Settings "user name" of the 1st one to… (läs mer)

I have 2 different yahoo email accounts that I access through Thunderbird. When I added the 2nd account, it changed the SMTP Server Settings "user name" of the 1st one to the same as the new one. I received an error when I tried to send an email from the 1st account, after looking at the settings, i noticed the SMTP user name was wrong. When I changed it on the 1st account, it automatically changed it on the 2nd account as well.

Frågat av michaelh_66 4 dagar sedan

Senaste svar av sfhowes 4 dagar sedan