Alla produkter Support Forum

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now.

I have looked at extension and NONE are set

How do I get rid of the send later function

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Thunderbird could not get to the att server starting Sunday; it's now Thursday night. (Everything else inexplicably went down: landline, internet, cell phone, even the printer.) Now it's all back except a working Thunderbird. Today I finally made contact with someone at att who could show me that my password was working and went through all the account variables in Thunderbird, testing them out to no avail. Her conclusion was that the problem was on the Thunderbird side. But I need my 30 years of files. I have just been through a thread from 11/23 full of similar problems but no solution that I could figure out. I am ignorant. Can anyone provide some instructions for an ignorant 88 year old to follow for at least a better diagnosis. (I guess I'm saying that many words need definitions for me.) I hope I've bookmarked that long discussion with varying ideas so I can look at it again when I recover from this week. Thanks for any help.

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

For the last week or so, I haven't been able to sync my emails to Thunderbird even though this is working fine for Outlook. Before a week ago it worked fine though.

Hi I am using 115.12.1 32 bit how can I change the new mail notification pop up to a different location other than the bottom right... Thanks for your time and understanding.....

I keep getting this message...please advise, thank you: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Insufficient system storage.

My thunderbird configuration file in appdata/roaming is huge -- 8 GB. I was trying to clean out old stuff and deleted all the messages in Archives. Then I emptied the trash. BIG MISTAKE! all my gmail accounts now have an empty inbox. I'm not sure if when I delete a message from inbox, if it also deletes it from Archives. Why does TBird store my gmail inbox in archives? My configuration file is still 8GB, so maybe they are still out there somewhere.

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot of I T.' I would appreciate somebody to tell me what I need to do please. Cheers Malcolm

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

On June 16, I sent an email which went through just fine. I haven’t been able to send a receive any emails since. I got an error message that said that sending the password did not succeed and that there was a server error on inbound.att.net. That was followed up by an error message that said that the login to that server failed. I tried entering the password I had but it didn’t work, so I changed the password and the new password didn’t work. I don’t know what else to do. I’ve tried turning off the computer and turning it back on, closing Thunderbird and reopening it. I hope you will be able to get this problem resolved quickly. Thanks in advance!

Can anyone help please.

My inbox was full, Thunderbird asked if I would like to compact, so I agreed. My entire inbox contents are now missing. I have read these may of been archived, but I cannot locate the messages/archive file. Can someone help please. I have cheked my web server and they have gone from there also....worried.

Regards

Richard

When I try to send an email from my dmonkman1@cogeco.ca account, I regularly get a message stating "Password required for outgoing (SMTP) server. When I enter the password associated with this email account, the same message reappears. The strange thing is that sometimes this message does not appear and the emails do send properly. I also sometimes get a message saying that the email was sent but that a copy was not placed in my Sent folder. I've updated Thunderbird (115.12.1 64-bit) but the problem still occurs. I've also spoken to my internet provider (Cogeco) and they're telling me that it's a Thunderbird issue.

Please help!

Hi,

I've been using firefox for 20 years and never experienced problems with webpage display until I started using it on my new phone samsung s23 ultra.

More often some webpages will not size correctly with my screen and is cut off so I have to switch to chrome.

For example, only 80% of this webpage is displayed. https://www.unsw.edu.au/newsroom/news/2024/04/pfas-forever-chemicals-above-drinking-water-guidelines-in-global-source-water

Is this a bug?

Thanks.

Saso