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why do I keep getting asked if I want to save gpt.js?

  • 4 одговорa
  • 12 има овај проблем
  • 14 прегледа
  • Последњи одговор послао Rick10

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Every time I use firefox I getting a dialog box saying "You have chosen to open: gpt.js which is jscript file from http://www.googletagservices.com Would you like to save this file?" I have not chosen to open any such file and I don't want to save a file I don't recognise. Also the box doesn't disappear when I click on cancel. I usually have to click on cancel about 10-15 times before it goes. It is getting rather annoying. Please can someone tell me how to stop this dialog box appearing? I have tried resetting firefox to its default but this hasn't worked.

Every time I use firefox I getting a dialog box saying "You have chosen to open: gpt.js which is jscript file from http://www.googletagservices.com Would you like to save this file?" I have not chosen to open any such file and I don't want to save a file I don't recognise. Also the box doesn't disappear when I click on cancel. I usually have to click on cancel about 10-15 times before it goes. It is getting rather annoying. Please can someone tell me how to stop this dialog box appearing? I have tried resetting firefox to its default but this hasn't worked.

Сви одговори (4)

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Normally pages that use that Google service retrieve the script transparently in the background without bothering you. And hopefully so it shall be again.

As a starting point, let's treat it like we would any website that isn't rendering correctly. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Clear Firefox's cache using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on http://www.googletagservices.com/ (the error page is okay), try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try the page that was giving you problems. Does it behave any better?

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Plan B would be to block the site using a method such as:

(1) Using a Firefox extension. Examples (I have not tested these myself):

(2) Using an external filter. Example:

(3) Using the Windows hosts file.

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Many thanks for your help. This seems to have fixed the problem. Rick