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Linkedin app fails to open

  • 3 одговорa
  • 5 има овај проблем
  • 8 прегледа
  • Последњи одговор послао mluna

kestreltowers
kestreltowers
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I have tried both adaptive and marketplace, but when I click icon screen goes blank. Pressing Home key is only way out.

I have tried both adaptive and marketplace, but when I click icon screen goes blank. Pressing Home key is only way out.

Сви одговори (3)

Andrew
Andrew
  • Moderator
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Hello,

After reading the information provided about your issue I suggest a soft reset of the phone.

  1. Take the back cover of the phone off.
  2. Take the battery out.
  3. Take the SIM card and microSD card out (if applicable).
  4. Wait 10 seconds.
  5. Put the SIM card and microSD card back in (if applicable).
  6. Put the battery back in.
  7. Put the back cover back on.
  8. Turn the device on.
  9. Check if the issue you were having is still present.

Please report back to us if this solved your problem!

Thank you

kestreltowers
kestreltowers Власник питања
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No change on reset. When the app icon is clicked there is simply a blank screen, reloading does nothing, back button does nothing. Only way is long press Home button. Both Facebook and Twitter open without a problem. Xavier

mluna
mluna
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Hi,

I'm sorry you're having this problem with LinkedIn on Firefox OS. Thanks for this report. I will look into this more (I can reproduce this on my ZTE Open) so I have filed a bug on it https://bugzilla.mozilla.org/show_bug.cgi?id=908925

Best regards, Michelle Luna