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Trying to print web page, I go to print properties. The error "Function address 0x0 caused a problem fault" only on network PC's not connected to printer

philly wireless tech
philly wireless tech

I am currently using Firefox 12.0 and MS XP. Exception code 0xc0000005. The PC that is directly connected to printer works fine. Started happening about 3 weeks ago. I have seen the other posts, but those solutions did not resolve. Thanks.

I am currently using Firefox 12.0 and MS XP. Exception code 0xc0000005. The PC that is directly connected to printer works fine. Started happening about 3 weeks ago. I have seen the other posts, but those solutions did not resolve. Thanks.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

You probably have seen the suggestion to clear Firefox's saved settings for your printers. If not, please check out the "Reset Printer" section of this article, especially the parenthetical reference on #3: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

If the problem persists, what kind of printers are they?