hi, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

bp-02e523cb-78d2-4d5b-908b-d45761180510 5/10/2018 4:32 PM bp-f544f5c1-a0e0-4df1-8e20-2759a1180510 5/10/2018 11:40 AM bp-f1bf2871-2f91-4d52-945a-2c8f01180510 5/10/2018 11:40 AM bp-0bec0ecc-5bab-4a97-b681-8b76e1180510 5/10/2018 11:36 AM bp-881303d4-9551-468b-a04a-964541180510 5/10/2018 11:19 AM

thank you, unfortunately this is a crash that appeared after the latest windows 10 1803 update for users with Athena Smartcard software that's hooking into the browser.

Thanks. I uninstalled it. are these crashes from Thunderbird for the same reason?

bp-64ad89f2-a2bd-4906-a8bb-6f9a80180513 5/13/18 11:28 AM bp-9b1682e4-1b51-4592-b399-ce2350180513 5/13/18 11:24 AM bp-070895fe-63bf-49f0-949a-e19530180513 5/13/18 10:58 AM bp-290ed382-5ba5-4ee1-bf8a-96ed00180513 5/13/18 10:57 AM bp-b7a17789-560c-4d95-96c1-0f5570180513 5/13/18 10:56 AM bp-5afefa70-39c4-4817-bda9-25de90180510 5/10/18 4:52 PM bp-717de50f-a625-48e4-a916-672f90180510 5/10/18 4:15 PM bp-15c03d58-1b1f-48ac-a13e-b948b0180510 5/10/18 3:59 PM bp-aa797c70-3a73-4f76-9225-515ed0180510 5/10/18 3:59 PM bp-5f23df26-1a0e-42ed-b572-fd8640180510 5/10/18 3:55 PM bp-ecbc5ce2-578a-48fc-961a-fd9830180510 5/10/18 3:48 PM bp-8803969d-7f43-456c-93a1-51acf0180510 5/10/18 3:38 PM bp-ffdbedbb-0548-4949-9273-f2d2f0180510 5/10/18 2:56 PM bp-30de6ff1-2014-418d-8c6a-4416a0180510 5/10/1

yes that appears to be the same underlying cause for these thunderbird crashes as well!

I have removed the software and its drivers. I will let you know if the both programs are stable now. thanks!

I have this problem also. Every day, several times a day for a week now. I do not know how to uninstall the software and drivers you reference or even know what they are. Is there any other way to fix this? I was given suggestions about Safe Mode and Hardware Acceleration but that doesn't work. I am ready to switch and find another browser but would rather not. Can you help me? I have Windows 7.