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No matter how many times I've tried to update to 49.0.2, my version is still at 36.0.4. Nothing I do seems to work.

  • 2 одговорa
  • 2 имају овај проблем
  • 1 преглед
  • Последњи одговор послао ideato

lburday
lburday
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I've tried many times to update from 36.0.4 to 49.0.2. I downloaded 49 many times, dragged it into my app folder, restarted Firefox. Restarted my computer. Nothing seems to work.

I've tried many times to update from 36.0.4 to 49.0.2. I downloaded 49 many times, dragged it into my app folder, restarted Firefox. Restarted my computer. Nothing seems to work.

Сви одговори (2)

Happy112
Happy112
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Hi   ! Would you take a look at the article : 'How to download and install Firefox on Mac'     http://mzl.la/1xKrRru

ideato
ideato
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Hello to all, please try one more time to download and install firefox from the full dmg package, do the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

thank you