You appear to be using Win64 Firefox 43.0

Only the 64-bit Flash Player and Silverlight Plugins is white listed to run in Win64 Firefox 43.0 Release.

If you want to use other Plugins in Firefox on Windows you need 32-bit Firefox and 32-bit Plugins.

i forgot that i had gone from 32bit to 64bit, how do i go back to32bit or downgrade?

its ok, i downloaded firefox42 and everything is working fine now

Thank you so much :)

jamesdinardo said

its ok, i downloaded firefox42 and everything is working fine now Thank you so much :)

Firefox 43.0 for Windows is available as 32-bit and 64-bit. The Firefox 42.0 Release also had Win64 also, just was not as public before.

No need to downgrade to Firefox 42.0 to have 32-bit Firefox on Windows.

See www.mozilla.org/firefox/all

i didnt see that it came as 32 bit as well, thanks :)