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Thunderbird stopped receiving email thru my verizon.net account on 19 June. I can still get my mail thru the verizon.net webpage. Why?

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Reesman39
Reesman39

It shows that I am connected to the incoming server but no mail comes through. I can still send emails successfully. It was working fine until 2 days ago. Verizon does not provide support for Thunderbird.

It shows that I am connected to the incoming server but no mail comes through. I can still send emails successfully. It was working fine until 2 days ago. Verizon does not provide support for Thunderbird.

Изабрано решење

The first thing to try is to compact your folders. This link explains how and why it is necessary:

https://support.mozilla.org/en-US/kb/compacting-folders

If that doesn't work, there are other things you can try. One step at a time.

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goldensword
goldensword

Одабрано решење

The first thing to try is to compact your folders. This link explains how and why it is necessary:

https://support.mozilla.org/en-US/kb/compacting-folders

If that doesn't work, there are other things you can try. One step at a time.