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Firefox will not display certain features of websites in windows 8.1

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  • 5 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od frund

HobbyPC
HobbyPC
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I've upgraded to windows 8.1. Installed Firefox (now ver. 26) right away. I go to the same websites to pay bills, do work stuff etc for the past few years.

Those websites work fine most of the time. RANDOMLY (at least to me) 2 websites have been giving me trouble for certain features:

1. Banking website will not display my online bill pay. It does not crash, it just says "unable to display page" and for me to check my firewall etc, reload page, etc. When I go to other features for my bank, it works fine except for the bill pay.

2. My work website has a feature to display paychecks etc. It give me the same message of "unable to display".

Here's the weird thing: I open and close firefox a few times and the page "magically" works. I load the same page in IE 11 and I have the same problem. I load the same page in chrome 32.0.1700.107m and I never have this problem. I load the same pages in firefox ver. 26 on a windows 7 machine and it work just fine.

I'm at a loss since Firefox is my primary browser and only have the other browsers for the occasional incompatibilities.

Any ideas? I've concluded that it's a windows 8.1 issue/compatibility but would like to try other solutions before I downgrade back to windows 7.

FYI: I've turned off windows firewall and the same issue still occurs. I've updated to the latest adobe flash, shockwave, and Java. I only have one extension installed - adblocker (which is disabled for these websites).

Thanks in advance for any help.

I've upgraded to windows 8.1. Installed Firefox (now ver. 26) right away. I go to the same websites to pay bills, do work stuff etc for the past few years. Those websites work fine most of the time. RANDOMLY (at least to me) 2 websites have been giving me trouble for certain features: 1. Banking website will not display my online bill pay. It does not crash, it just says "unable to display page" and for me to check my firewall etc, reload page, etc. When I go to other features for my bank, it works fine except for the bill pay. 2. My work website has a feature to display paychecks etc. It give me the same message of "unable to display". Here's the weird thing: I open and close firefox a few times and the page "magically" works. I load the same page in IE 11 and I have the same problem. I load the same page in chrome 32.0.1700.107m and I never have this problem. I load the same pages in firefox ver. 26 on a windows 7 machine and it work just fine. I'm at a loss since Firefox is my primary browser and only have the other browsers for the occasional incompatibilities. Any ideas? I've concluded that it's a windows 8.1 issue/compatibility but would like to try other solutions before I downgrade back to windows 7. FYI: I've turned off windows firewall and the same issue still occurs. I've updated to the latest adobe flash, shockwave, and Java. I only have one extension installed - adblocker (which is disabled for these websites). Thanks in advance for any help.

Vsi odgovori (2)

cor-el
cor-el
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  • Top 10 Contributor
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Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).

See also:

frund
frund
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I had this problem until yesterday when I 'had a go' at putting things right. For me I changed things in 'about:config' ( I'll be careful ) javascript.options.mem.log;false javascript.options.mem.notify;false javascript.options.pccounts.chrome;false javascript.options.pccounts.content;false javascript.options.strict;false jsloader.reuseGlobal;false These are my settings and all is good.

Spremenil frund