Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Did the update to Firefox today and now having problems with Comcast

  • 1 odgovor
  • 1 ima to težavo
  • 14 ogledov
  • Zadnji odgovor od cor-el

more options

I did the update to Firefox today. I am able to log into Comcast, but am having trouble with staying logged in. I go to the home page, it tells me I am not logged in, so I go to the log in page, log in, and it takes me back to the home page showing that I am logged in. When I try to go access my email, instead of taking me to that page, it just takes me back to the log in page. It also does this when I navigate anywhere else on the site. Help!

I did the update to Firefox today. I am able to log into Comcast, but am having trouble with staying logged in. I go to the home page, it tells me I am not logged in, so I go to the log in page, log in, and it takes me back to the home page showing that I am logged in. When I try to go access my email, instead of taking me to that page, it just takes me back to the log in page. It also does this when I navigate anywhere else on the site. Help!

Izbrana rešitev

This can be caused by corrupted cookies.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

more options

Izbrana rešitev

This can be caused by corrupted cookies.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"