Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Can't Open Firefox

  • 3 odgovori
  • 1 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od cor-el

Niamh Woodward
Niamh Woodward
more options

I'm able to use firefox at first when I search something in the internet then I close the browser right after I finished. But, when I open it again to open my email. I can't open it anymore. It say "Firefox is still running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." I'm starting to experience that problem when I updated my Firefox in version 24.0.

How can I close it if my firefox icon is not highlight sign that it is open?

I'm able to use firefox at first when I search something in the internet then I close the browser right after I finished. But, when I open it again to open my email. I can't open it anymore. It say "Firefox is still running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." I'm starting to experience that problem when I updated my Firefox in version 24.0. How can I close it if my firefox icon is not highlight sign that it is open?

Vsi odgovori (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is better to use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

See also:

Niamh Woodward
Niamh Woodward Lastnik vprašanja
more options

I opened the links that you have provide but it only apply for windows 7 and below even their kill application step. I'm using windows 8.1 Preview.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Those steps should work in Windows 8 as well.
You can check in the Task manger if there are still running Firefox processes and end them when present.

Does it have any effect if you use Exit in the Firefox menu drop-down list or in the File menu if the menu bar is visible?