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Firefox crashes

  • 2 odgovora
  • 1 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od pokermad

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Crashes after entering master password at browzer startup.

Crashes after entering master password at browzer startup.

Izbrana rešitev

Your crash report:

https://crash-stats.mozilla.com/report/index/0e833182-78d4-4995-bc25-dfc462111104
ID: 0e833182-78d4-4995-bc25-dfc462111104
Signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)

The related bug report for this crash shows that it is associated with Trusteer Rapport (an application promoted by some banks for malware protection). Try disabling it by going to "Start->All Programs->Trusteer Rapport->Stop Rapport". If that stops the crashes, contact Trusteer Support to see when an updated version of their product will be made available or, if you don't need this software, uninstall it.

Ref:

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (2)

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Izbrana rešitev

Your crash report:

https://crash-stats.mozilla.com/report/index/0e833182-78d4-4995-bc25-dfc462111104
ID: 0e833182-78d4-4995-bc25-dfc462111104
Signature: _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**)

The related bug report for this crash shows that it is associated with Trusteer Rapport (an application promoted by some banks for malware protection). Try disabling it by going to "Start->All Programs->Trusteer Rapport->Stop Rapport". If that stops the crashes, contact Trusteer Support to see when an updated version of their product will be made available or, if you don't need this software, uninstall it.

Ref:

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TYVM, much appreciated the fast assistance.