Just a quirk as Chase updated its system. They gave me a bit of a scare as when I just logged in, I had to go through the process just like I was setting up my online banking again. Had to again choose preferences, paperless statements, etc. I then noticed there was a message in my online Chase secure customer message center that had notified us a month ago that they were updating online banking on August 5/6 and we'd have to login and confirm our preferences again at that point. It should work for everyone now --- just be prepared to "re-set up" your account.

Kate, you're a genius! Working fine now. Thanks a lot!