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I sporadically can't use certain Google features (Gmail, Documents, Calendar, etc.). The error I always get is "SSL received a record that exceeded the maximum permissible length. Error code: ssl_error_rx_record_too_long"

Firefox
cor-el odgovorjeno
kisk87
kisk87

SSL received a record that exceeded the maximum permissible length.

Error code: ssl_error_rx_record_too_long

I get the above message often (but not always) when trying to access my Gmail account, Google docs, calendar, etc. There's really no rhyme or reason for when it works vs. when it doesn't, but I've found that typing in something like "www.gmail.com" never works. When I use the history (or the search bar) it occasionally works.

SSL received a record that exceeded the maximum permissible length. Error code: ssl_error_rx_record_too_long I get the above message often (but not always) when trying to access my Gmail account, Google docs, calendar, etc. There's really no rhyme or reason for when it works vs. when it doesn't, but I've found that typing in something like "www.gmail.com" never works. When I use the history (or the search bar) it occasionally works.

Vsi odgovori (3)

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
kisk87
kisk87 Lastnik vprašanja

Just cleared out the cache and removed all cookies, but I'm getting the same error when I try to open my Google Calendar.

(Gmail opened just fine a second ago)

I'm a teacher and using my school-provided laptop from home. Could it be something with the school's network filter? (even though I'm not actually on their network)? How can I check?

cor-el
cor-el
  • Moderator

A possible cause is a proxy or security software (firewall) that sends its own certificate instead of the website's certificate.