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Every time i log on, it says firefox says i'm unprotected, and must download new version, even though I have already downloaded it 3 times.

sandyc65
sandyc65
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I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

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the-edmeister
the-edmeister
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Help > About Firefox = what version does that window say you have installed?

James (doing minimal support)
James (doing minimal support)
  • Top 25 Contributor
  • Moderator
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Either you have both Firefox 5.0 and 3.5.19 installed or you useragent is stuck to the old version.

https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser