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Thunderbird freezes a few minutes after starting to write an email SOLVED by using accessibility.force_disabled=1 (bug1972457)

Thunderbird Sesutje aplikacije
Wayne Mery je odgovoril pred 10 meseci
jmt
jmt

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

I'm using Win 11 and ver 140.3.1esr (64 bit) Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago. I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Spremenil Wayne Mery

Ed
Ed
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Preberite ta odgovor v kontekstu

Izbrana rešitev

jmt said
Hi Ed. I tried your solution, and based on a couple of attempts at writing an email without the freeze, I think you've solved it. Wow, thanks. How did you know to suggest that?

It's a known bug.

Vsi odgovori (8)

christ1
christ1
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I use Bitdefender, but it still happens with that off.

How did you turn it off? The only reliable method is to start Windows 10 in safe mode with networking enabled. Still in Windows safe mode, start Thunderbird in troubleshooting mode. Have you tried this?

jmt
jmt Lastnik vprašanja

Thanks christ1, will try that and report what happens.

Ed
Ed
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Try this:

- go to TB menu > Settings > General 

- scroll all the way down and click the 'Config editor' button on the right

- click 'Accept the risk and continue' if that appears

- search for accessibility.force_disabled > change the value to 1 > click the check mark

- restart TB
jmt
jmt Lastnik vprašanja

Hi Ed. I tried your solution, and based on a couple of attempts at writing an email without the freeze, I think you've solved it. Wow, thanks.

How did you know to suggest that?

Ed
Ed
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Izbrana rešitev

jmt said
Hi Ed. I tried your solution, and based on a couple of attempts at writing an email without the freeze, I think you've solved it. Wow, thanks. How did you know to suggest that?

It's a known bug.

jmt
jmt Lastnik vprašanja

My problem is solved. However, I noticed that the title I gave to the problem has been edited. It now says that BitDefender caused the problem. Although I mentioned BitDefender, I am not aware that BitDefender had anything to do with it.

Ed
Ed
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jmt said
My problem is solved. However, I noticed that the title I gave to the problem has been edited. It now says that BitDefender caused the problem. Although I mentioned BitDefender, I am not aware that BitDefender had anything to do with it.

I reported it and the title has been changed.

Wayne Mery
Wayne Mery
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Thanks for your efforts.

If you can supply the information mentioned at https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c27 it would be helpful.